Sergio Garcia
Berlin Heights
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Counter Salesperson
Rexel USA
10.2023 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Listened to customer needs and desires to identify and recommend optimal products.
Shift Manager
In-N-Out Burger
06.2015 - 09.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Managed staff hiring, training and supervision.
Shift Lead Manager
Jack In The Box
07.2014 - 06.2015
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
San Pedro Highschool
San Pedro, CA06.2014
Skills
- Quick Learner
- Problem-Solving
- Reliable and Responsible
- Active Listening
- Store Opening and Closing
- Adaptability
Timeline
Counter Salesperson
Rexel USA
10.2023 - Current
Shift Manager
In-N-Out Burger
06.2015 - 09.2022
Shift Lead Manager
Jack In The Box
07.2014 - 06.2015
High School Diploma -
San Pedro Highschool
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