Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
Brand Ambassador
Tailored Remodeling
Olathe, KS
06.2023 - 01.2025
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Car Sales Consultant
Mazda
Kansas City, MO
01.2023 - 05.2023
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Pre-Owned Vehicles.
Direct Sales Representative
Charter Communications
06.2021 - 01.2022
Met customers in homes and businesses to discuss and demonstrate products.
Developed sales strategy based on research of consumer buying trends and market conditions.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Put together sales proposals and contracts.
Inquired about current service levels and offered upgrades.
Wrote reports outlining activities and sales.
Managed all field sales and service promotions for spectrum.
Automotive Service Technician
Firestone Complete Auto Care
Kansas City, MO
06.2018 - 09.2019
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
High School Diploma - undefined
Belton High School
Skills
Multitasking skills to continue speaking to a customer while searching for information
Ability to remain calm in stressful situations
Desire to learn more that can be applied to the job
Strong work ethic leading to efficient and complete service
Great sales experience and persuasion technique
Ability to work a telephone switchboard
Familiar with multiple computer programs and systems with a capacity to learn others