Sergio Ornelas
San Diego
Summary
International Program Consultant at WorldStrides with 6+ years of experience across consultative sales, enrollment, and team leadership. Strong understanding of international travel programs, school prospecting, and sales operations, with a proven ability to support team performance through collaboration, peer training, and mentorship. Recognized for strong communication, approachability, and people skills that help build trust, motivate peers, and create a positive team environment-especially during challenging market conditions. Well-positioned for an internal promotion into a Manager of International Sales role.
Overview
15
15
years of professional experience
Work History
International Program Consultant
WorldStrides
San Diego
01.2021 - Current
- Contribute to new business acquisition and revenue growth through consistent prospecting, followup, and relationship-based selling during a challenging market.
- Manage the full sales cycle from outreach and needs analysis through pricing, proposals, contracts, and transition to Account Management.
- Help train new International Program Consultants on sales tools, talk tracks, CRM usage, and internal processes to support smoother ramp-up.
- Conduct monthly 1:1 peer mentorship check-ins focused on skill development and confidence.
- Coach peers through post-call reviews on objection handling, value positioning, and closing strategy.
- Serve as a trusted resource for newer team members and contribute to a collaborative sales-floor culture.
ESL Lead Teacher
Yi Lin Private School / I-Perfect International
Beijing
01.2014 - 01.2020
- Led and mentored a team of up to six teachers through coaching, feedback, and clear performance expectations.
- Interviewed, trained, and supported new teachers to ensure alignment with curriculum standards and organizational goals.
- Strengthened cross-cultural leadership and communication by building trust with students, parents, and faculty and aligning expectations across cultures.
Student Relations Specialist / Admissions Counselor
Ashford University
Denver
01.2011 - 01.2013
- Oversaw and supported a team of approximately 10 admissions counselors, driving consistent enrollment activity and student engagement.
- Conducted consultative phone outreach to assess needs, explain program offerings, and guide enrollment decisions.
- Tracked performance metrics, managed reporting, and communicated progress toward enrollment goals to leadership.
- Coached team members to improve engagement, retention, and conversion while maintaining compliance with university policies and procedures.
Education
Bachelor of Fine Arts - Digital Photography
Arizona State University
01.2023
Certificate - International Teacher Training
International Teacher Training Organization
Guadalajara, MexicoSkills
- Sales Coaching & Mentorship
- Adaptive leadership
- Adaptability
- Prospecting & Pipeline Management
- Cross-Functional Collaboration
- Relationship Management
- Team Communication
Timeline
International Program Consultant
WorldStrides
01.2021 - Current
ESL Lead Teacher
Yi Lin Private School / I-Perfect International
01.2014 - 01.2020
Student Relations Specialist / Admissions Counselor
Ashford University
01.2011 - 01.2013
Bachelor of Fine Arts - Digital Photography
Arizona State University
Certificate - International Teacher Training
International Teacher Training Organization