Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
23
23
years of professional experience
Work History
Operations Manager
Amazon
10.2022 - 02.2025
Managed operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Promoted culture of safety by conducting regular safety drills and ensuring adherence to health and safety guidelines.
Business Manager
United Parcel Service
10.2013 - 08.2022
Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Oversaw and improved deliveries through proactive coordination of daily operations.
Increased overall team productivity by fostering a positive work environment
On Road Supervisor
United Parcel Service
10.2010 - 10.2013
.
Air Supervisor
United Parcel Service
10.2006 - 10.2010
.
Package Handler
United Parcel Service
07.2002 - 10.2006
.
Education
MBA - Business Administration
University of Phoenix
San Diego, CA
05.2008
Bachelor of Arts - Sociology
William Penn University
Oskaloosa, IA
05.2006
Skills
Manage Center Operations
Improve Operational Performance
Promote Health/Safety Compliance
Manage and Develop Others
Promote and Maintain Customer Relationships
Maintain and Support Collaborative Work Environment
Coaching and Mentoring
Safety Procedures
Operational Efficiency
Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Work Type
Full Time
Work Location
On-Site
Important To Me
Work-life balanceCareer advancementCompany CultureHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid time offFlexible work hours