Sergio Rivera
Hoffman Estates,IL
Summary
Outgoing sales clerk offering expertise in customer engagement and support. Expert in upselling and resolving customer concerns. Bringing several years' experience in service and sales.
Overview
2
2
years of professional experience
Work History
Sales
H&M Hennes & Mauritz
Schaumburg, IL
02.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured that all products were labeled properly before stocking the shelves.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Under Armour
Rosemont, IL
08.2022 - 11.2022
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Tracked sales performance metrics to identify trends in market place.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Saint Patrick High School
Chicago, IL05-2022
Some College (No Degree) -
William Rainey Harper College
Palatine, ILAffiliations
- Enjoy working out
- Member of a basketball league at my local gym
Accomplishments
- All conference defensive team
- Employee of the month at Under Armour
References
References available upon request.
Timeline
Sales
H&M Hennes & Mauritz
02.2024 - Current
Sales Associate
Under Armour
08.2022 - 11.2022
High School Diploma -
Saint Patrick High School
Some College (No Degree) -
William Rainey Harper College
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