Sergio Rosas
Paris,TX
Summary
Dynamic sales professional with a proven track record at Driveum, excelling in sales strategy development and customer relationship management. Adept at enhancing revenue growth and client satisfaction through effective team leadership and training. Bilingual in Spanish, I leverage strong communication skills to foster lasting client relationships and drive business success.
Overview
10
10
years of professional experience
Work History
General Sales Manager
Driveum
05.2019 - 11.2025
- Assisted in developing sales strategies to enhance revenue growth.
- Learned product knowledge to effectively support sales team initiatives.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Collaborated with marketing team on promotional campaigns and materials.
- Managed employees and kept them on task to make sure that sales goals are met.
- Maintained accurate sales records and reports for management review.
- Participated in training sessions to improve personal sales techniques and skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed multiple incoming calls, emails, and in person customers per day
Sales Professional
Toyota of Paris
05.2018 - 05.2019
- Conducted market research to identify emerging trends and opportunities.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Completed extensive training on all vehicles to be able to assist customers with whichever concerns or questions they have.
Copy & Print Supervisor
Office Depot
09.2015 - 04.2018
- Supervised daily operations of copy and print services, ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members on equipment usage and print job processes to enhance productivity.
- Coordinated scheduling of staff to optimize coverage during peak service hours, improving turnaround times.
- Implemented quality control measures for printed materials, reducing errors and enhancing overall output quality.
- Made sure all print jobs were completed by, or earlier than, the date we promised the customer.
Utility Laborer
R.K. Hall Construction
07.2015 - 09.2015
- Operated heavy machinery to assist in construction projects, ensuring safety and adherence to regulations.
- Collaborated with team members to complete tasks efficiently, maintaining high standards of work quality.
- Conducted routine maintenance on equipment, extending lifespan and minimizing downtime during operations.
- Assisted in site preparation by clearing debris and organizing materials for optimal workflow efficiency.
- Maintained a safe and accident-free work environment by following all safety protocols and regulations set by the state and employer.
Education
High School Diploma -
North Lamar High School
Paris, TX06.2015
Skills
- Sales strategy development
- Customer relationship management
- Revenue growth enhancement
- Market research analysis
- Team leadership
- Performance tracking
- Training and mentoring
- Issue resolution
- Product knowledge acquisition
- Employee performance management
- Client satisfaction improvement
- Workflow optimization
- After-sales support
- Customer service excellence
- Leadership and team building
- Budgeting and finance
- Bilingual (Fluent In Spanish)
Timeline
General Sales Manager
Driveum
05.2019 - 11.2025
Sales Professional
Toyota of Paris
05.2018 - 05.2019
Copy & Print Supervisor
Office Depot
09.2015 - 04.2018
Utility Laborer
R.K. Hall Construction
07.2015 - 09.2015
High School Diploma -
North Lamar High School