Sergio ruiz
Miami,FL
Summary
Dynamic manager with a proven track record at Florida Health Specialty Providers Inc., excelling in team leadership and customer service. Enhanced operational efficiency through strategic training programs and quality assurance protocols, resulting in improved patient care. Skilled in decision-making and inventory management, fostering a productive work environment while controlling costs effectively.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager
Florida Health Specialty Providers Inc,
Miami, FL
10.1995 - 09.2018
- Directed operational strategies to enhance patient care and service delivery.
- Managed cross-functional teams to improve workflow efficiency and communication.
- Implemented quality assurance protocols to ensure compliance with health regulations.
- Developed training programs for staff, fostering professional growth and skill enhancement.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Payroll,All accounting and Record Keeping.
- Terminate employees when needed
Inventory Manager
Polygram Records
North Hollywood, CA
08.1995 - 11.1999
- Oversaw inventory control processes to ensure accuracy and compliance with company standards.
- Implemented inventory management systems, enhancing tracking efficiency and reducing discrepancies.
- Trained and mentored team members on best practices for inventory management and operational procedures.
- Analyzed stock levels, optimizing reorder points to prevent overstocking and stockouts.
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Monitored inventory levels to confirm compliance with company policy.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Manage the Evening Shift
Education
Real Estate Broker - Real Estate Laws
Burt Rogers School of Real Estate
01-1984
220 Agent - Insurance Agent All Lines
Miami Dade College
Miami, FL12-1983
Associate of Science -
University of Puerto Rico
Humacao Puerto Rico08-1975
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- [Area of certification] Training - [Timeframe]
Honorable Discharge U.S. NAVY
I was station on USS Bowen DE-1079 during the VietNam war from January 1970 to March 1972 in the ship's supply department.
on March 1972 was transfer to Roosevelt Road Naval Base Ceiba Puerto Rico. I was in charge of the base Commissary Store in charge
of collecting the day's sales from 10 civil personnel cashiers and depositing the money on the base bank I had top secret clearance.
On March of 1994 I had served my four years of duty and was Honorably discharge.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Florida Health Specialty Providers Inc,
10.1995 - 09.2018
Inventory Manager
Polygram Records
08.1995 - 11.1999
Real Estate Broker - Real Estate Laws
Burt Rogers School of Real Estate
220 Agent - Insurance Agent All Lines
Miami Dade College
Associate of Science -
University of Puerto Rico