Summary
Overview
Work History
Education
Skills
Timeline
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Sergio Sostre

CHICAGO,IL

Summary

Hospitality professional by trade & heart of over 10 years. Naturally upbeat and friend, innate ability for sales tactics. Great sense for anticipation and restaurant instinct.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Hammock Hospitality
Chicago, IL
09.2017 - Current
  • Cultivated warm relationships with regular customers.
  • Responsible for up to 20 tables at a time.
  • Team playing and speed key to success.

Back Waiter/Front Waiter

TRU
Chicago, IL
03.2016 - 07.2017
  • Wine Presentation & Service.
  • Formal etiquette to the finest extend at every moment to ensure service was not good, but perfect.
  • Concentrated focus was key to guaranteeing guest had unforgettable experience, which I also would always remember.
  • Quickly moved from backwaiting to frontwaiting, due to my quick grasping of knowledge & ability to navigate the dining room.

Server

Maggianos
Chicago, IL
09.2015 - 02.2017
  • Maggianos created edge to my service as quota based competitions were a daily endeavor.
  • Classic Italian which sells itself, so selling above and beyond required tactics that pushed the psychology I understood as a food and beverage salesperson.
  • As time proceeded I was consistently among the top 10% in sales, being the youngest of them all.

Server

Bubba Gump Shrimp Co
Chicago, IL
04.2013 - 09.2015
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Sales were 5-10% higher than 90% of servers.

Education

Technical Certificate - Mechanics And Repairers

Universal Technical Institute of Arizona Inc
Avondale, AZ
06.2023

High School Diploma - Culinary Arts

Clemente Community Academy
Chicago, IL
06.2010

Skills

  • Flexible and Adaptable
  • Menu Memorization and Presentation
  • Collaboration
  • Conflict Resolution
  • Self-motivated professional
  • Organization and Time Management
  • Leadership
  • Error Identification
  • MS Office
  • Valid Food Handlers Certification

Timeline

Server/Bartender

Hammock Hospitality
09.2017 - Current

Back Waiter/Front Waiter

TRU
03.2016 - 07.2017

Server

Maggianos
09.2015 - 02.2017

Server

Bubba Gump Shrimp Co
04.2013 - 09.2015

Technical Certificate - Mechanics And Repairers

Universal Technical Institute of Arizona Inc

High School Diploma - Culinary Arts

Clemente Community Academy

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Sergio Sostre