Sergio Soto
San Diego,California
Summary
Professional with strong background in logistics and operations management. Skilled in optimizing delivery processes and ensuring client satisfaction through effective communication and problem-solving. Strong focus on team collaboration and adaptability to changing needs. Highly reliable with expertise in route planning, time management, and customer service.
Overview
19
19
years of professional experience
Work History
Delivery Partner
Uber/Door Dash
11.2022 - Current
- Proactively communicated any unforeseen obstacles or delays to customers, demonstrating transparency and professionalism in handling unexpected situations.
- Utilized GPS technology effectively to find optimal routes and avoid unnecessary delays.
- Maintained vehicle safety and cleanliness, ensuring a positive image for the company
Inventory Specialist
Amazon.Inc
12.2020 - 10.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each day.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Healthcare Documentation Specialist
Covance Inc.
01.2019 - 04.2020
- Improved patient care by accurately transcribing medical reports and maintaining clear documentation.
- Increased team productivity with efficient organization and prioritization of multiple transcription projects simultaneously. While collaborating closely with doctors, nurses and other healthcare specialist daily.
- Expedited insurance claim processing by preparing comprehensive medical summaries for patients'' claims.
Admissions Counselor/Recruiter
Bridgepoint Education Inc.
09.2014 - 05.2018
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
Courier Driver
FedEx: Express
12.2005 - 07.2013
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Master of Arts - Organizational Leadership/Project Management
University of Arizona Global Campus
Tucson, AZ10-2019
Bachelor of Arts - Organizational Management
University of Arizona Global Campus
Tucson, AZ05-2018
Skills
- Strong time management
- Organizational growth
- Reliability and punctuality
- Effective problem solving
- Professionalism and courtesy
- Deadline adherence
- Tech-savviness
- Safety consciousness
3 years Honor Society Member 3.79 gpa
Maintained a 3.0 GPA while working full-time for my Bachelors Degree. Maintained and Finished my Masters Degree with a 3.79 GPA. Member of the Honor Society for 3 years.
Languages
French
Elementary
Spanish
Professional Working
Timeline
Delivery Partner
Uber/Door Dash
11.2022 - Current
Inventory Specialist
Amazon.Inc
12.2020 - 10.2022
Healthcare Documentation Specialist
Covance Inc.
01.2019 - 04.2020
Admissions Counselor/Recruiter
Bridgepoint Education Inc.
09.2014 - 05.2018
Courier Driver
FedEx: Express
12.2005 - 07.2013
Master of Arts - Organizational Leadership/Project Management
University of Arizona Global Campus
Bachelor of Arts - Organizational Management
University of Arizona Global Campus
Similar Profiles
Tiffany McMannTiffany McMann
Uber Eats & Door Dash Delivery Driver at Uber/Door DashUber Eats & Door Dash Delivery Driver at Uber/Door Dash
Ashish KalyanAshish Kalyan
Delivery Driver at Uber , Door Dash, Skip The DishesDelivery Driver at Uber , Door Dash, Skip The Dishes
Yodhvir SinghYodhvir Singh
Delivery Driver (Part Time) at Skip, Uber, Door DashDelivery Driver (Part Time) at Skip, Uber, Door Dash