Open To Work
Sergio Sthilaire
INTERPRETER
Stoneham,MA
Summary
Dynamic French and Haitian Creole Interpreter with over 8 years of experience in diverse healthcare and educational settings. Expert in providing consecutive and simultaneous interpretation services, facilitating clear communication in high-pressure environments. Proven ability to manage delivery of interpretation services while ensuring confidentiality and compliance with institutional standards. Committed to enhancing patient experience and outcomes through precise language services, ready to contribute unique skills and insights to streamline operations as Epic super-user.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Master's degree
1
1
Bachelor's degree
Work History
French and Haitian Creole Interpreter
Dana Farber Cancer Institute
Weymouth
01.2021 - Current
- Facilitated interpretation via Luna Language Services through both phone and video services from Indianapolis for French and Haitian Creole.
- Provided court interpreting services virtually in French and Haitian Creole.
- Partnered with Benoit Language Services for various interpretation needs.
- Delivered medical interpretation services at Good Samaritan Medical Center.
French and Haitian Creole Interpreter
Boston Public School
Boston
01.2016 - Current
- Spearheaded management and leadership initiatives to ensure the effective delivery of interpretation and translation services to Boston Public Schools (BPS).
- Streamlined processes to enhance the delivery of interpretation services for BPS.
- Developed and maintained systems to uphold confidentiality and accuracy of all interpretations in compliance with BPS policies, procedures, and standards.
- Assured precise and competent interpretations to facilitate service delivery to BPS.
- Drove successful simultaneous and consecutive interpretations for the Boston community and nationwide.
French and Haitian Creole Interpreter
Baystate Interpreter, Inc.
Boston
01.2015 - Current
- Executive consecutive and simultaneous interpretation for hospitals, including Beth Israel and Lahey in Burlington and Peabody.
Administrative Supervisor
Stac Staffing Services
Boston
03.2010 - 05.2015
- Supervised and coordinated patient registration, scheduling, billing, and the admission process.
- Collected essential patient demographic data, insurance information, primary care provider contacts, and referring physician details for the hospital information system.
- Exhibited strong communication skills while interfacing with clients, capable of working independently with minimal supervision.
- Managed department phone calls with professionalism and courtesy.
- Navigated a dynamic, fast-paced environment while maintaining operational equipment by adhering to established procedures.
- Collaborated effectively with physicians, nurses, and staff to ensure coordinated productivity.
- Demonstrated exceptional organizational skills within a high-pressure healthcare setting.
- Worked closely with physicians, nurses, and staff to ensure excellence in customer service.
Education
Master’s Degree - Healthcare Administration and Management
Capella University
Minneapolis08.2022
Associate - Medical/Legal and Educational Interpreter (French and Haitian Creole)
Language Connections (Harvard Pilgrim)
Brookline08.2017
Bachelor's - Legal Interpretation (French and Haitian Creole)
Language Connections (Harvard Pilgrim)
Boston03.2016
AS Degree - Biology
Bunker Hill Community College
Boston10.2010
Bachelor degree - Business Administration
(INAGHEI) Haitian State University
P-AU-P, Haiti09.1998
Skills
- Healthcare Administration Management
- Epic Superuser
- Medical Interpretation
- Educational Interpretation
- Legal Interpretation
- Simultaneous Interpretation
- Consecutive Interpretation
- Project Scheduling
- Project Budgeting
- Cost Controls
- Patient Registration
- Patient Scheduling
- Billing
- Admissions Process
- Data Entry
- Accurate and Complete Interpretations
- Successful delivery of services
- Team building
- Leadership
- Meet patient/family needs
- Professional Interpretation and/or Translation
- Communication skills
- Work independently
- Professional and courteous Speaking manner
- Cooperative and effective interaction
- Organizational skills
- Customer service excellence
Certification
- Legal Interpretation (French and Haitian Creole), Language Connections (Harvard Pilgrim), 03/21
- Medical/Legal and Educational Interpretation (French and Haitian Creole), Language Connections (Harvard Pilgrim), 03/22
Languages
- French and Haitian Creole
- Medical, Educational and Legal Interpretation
Timeline
French and Haitian Creole Interpreter
Dana Farber Cancer Institute
01.2021 - Current
French and Haitian Creole Interpreter
Boston Public School
01.2016 - Current
French and Haitian Creole Interpreter
Baystate Interpreter, Inc.
01.2015 - Current
Administrative Supervisor
Stac Staffing Services
03.2010 - 05.2015
Master’s Degree - Healthcare Administration and Management
Capella University
Associate - Medical/Legal and Educational Interpreter (French and Haitian Creole)
Language Connections (Harvard Pilgrim)
Bachelor's - Legal Interpretation (French and Haitian Creole)
Language Connections (Harvard Pilgrim)
AS Degree - Biology
Bunker Hill Community College
Bachelor degree - Business Administration
(INAGHEI) Haitian State University