Sergio Toral
American Canyon,CA
Summary
Nursing student with a background in business management, excelling in customer relations and leadership. Mastered the art of team management and issue resolution, ensuring event success and client satisfaction. Demonstrates exceptional patient care, with an emphasis on patient safety. Diligent worker who prioritizes teamwork and efficiency to get the job done.
Overview
8
8
years of professional experience
Work History
Business manager
Oversee the Daily Operations/ Coordinate Logistics
07.2016 - Current
- Oversee the day to day operations of the party rental business, including the rental process, delivery, setup, and retrieval of rental items.
- Ensure all rentals and services are delivered on time and meet client specifications.
- Manage the maintenance and cleanliness of rental inventory, including tents, tables, chairs, linens, decor, and other event related items.
- Serve as the secondary point of contact for clients, providing excellent customer service from inquiry through event completion.
- Handle client inquiries, quotes, and bookings in a timely and professional manner.
- Resolve any issues or concerns that arise before, during, or after events.
Education
Associate of Science - Nursing
Pacific Union College
Angwin, CA12.2024
Associate of Science - Natural Sciences
Napa Valley College
Napa, CA06.2018
Associate of Science - Pre Health
Napa Valley College
Napa, CA06.2018
High School Diploma -
American Canyon High School
American Canyon, CA06.2016
Skills
- Strong Leadership
- Critical Thinking
- Customer Service
- Time management
- Prioritization
- Employee Management
- Client Relations
- Issue Resolution
- Communication
Languages
Spanish
English
Timeline
Business manager
Oversee the Daily Operations/ Coordinate Logistics
07.2016 - Current
Associate of Science - Nursing
Pacific Union College
Associate of Science - Natural Sciences
Napa Valley College
Associate of Science - Pre Health
Napa Valley College
High School Diploma -
American Canyon High School
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