Summary
Overview
Work History
Education
Skills
Timeline
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Sergio Venegas

Josephine,TX

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. A background in customer service and support roles with the drive to deliver quality results.

Overview

10
10
years of professional experience

Work History

Postal Clerk

Snider Plaza Postal
08.2018 - Current
  • Sorted mail according to size, shape and destination.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Provided service and sales to walk-in customers.
  • Upsold postal services like insurance and tracking.
  • Used computer systems to track packages and update client information.
  • Utilized customer service skills to provide exceptional service for repeat clientele.
  • Added accurate data entry into computer system to complete transactions.
  • Skilled at working independently and collaboratively in a team environment.

Restaurant Cashier

Amore Italian Restaurant
08.2013 - Current
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Identified and resolved discrepancies and errors in customer accounts and provided help in resolving complex problems.

Game Day Operations Intern

Fort Worth Vaqueros
05.2022 - 07.2022
  • Trained and supervised event staff to complete tasks on time.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Monitored and controlled event expenditures to meet budgets.
  • Utilized social media to promote events and increase attendance.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Implemented protocols and procedures to effectively manage planning process.

Education

HS Diploma -

Skyline High School
Dallas, TX

Bachelor Of Psychology -

University of North Dallas
7300 University Hills Blvd, Dallas, TX 75241

Associate In Science -

Eastfield College
Mesquite, TX
12.2016

Skills

  • Strong interpersonal skills
  • Bilingual, fluent in both English and Spanish
  • Analytical with attention to detail
  • An adaptive, fast learner
  • Strong leadership skills
  • Post Office Operations
  • Problem-Solving Skills

Timeline

Game Day Operations Intern

Fort Worth Vaqueros
05.2022 - 07.2022

Postal Clerk

Snider Plaza Postal
08.2018 - Current

Restaurant Cashier

Amore Italian Restaurant
08.2013 - Current

HS Diploma -

Skyline High School

Bachelor Of Psychology -

University of North Dallas

Associate In Science -

Eastfield College

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Sergio Venegas