Sergio E. Sanchez Molina
Austin
Summary
Leadership is action, not a position.
Dynamic Regional Manager with a proven track record at AM PCS Inc, leading 66 stores across three states. Expert in strategic planning and performance reporting, I foster a results-driven culture that earned Top Productivity dealer recognition for two consecutive years. Adept at inventory oversight and enhancing team performance through effective leadership.
Overview
18
18
years of professional experience
Work History
Market Manager
AM PCS Inc Metro by T-Mobile Authorized Retailer
10.2014 - Current
- Liaised between CEO and front-line team members to implement effective changes and revitalize market growth.
- Directed work of 50 sales professionals at 12 locations across Texas.
- Established a sales culture based that focused on results and impeccable store environment.
- Won Top Productivity dealer in Central Texas for 2 years consecutively; 2015 through 2017.
- Earned Sr. Market Manager promotion in 2019.
- My current role is Regional Manager supervising 3 states: Texas, California and Nevada. Current store count is 66 and over 100 sales professionals.
District Manager
DeMayo Cellular Inc Cricket Wireless Dealer
08.2011 - 09.2014
- Started the market with 3 stores and opened 3 more. Handled interviews, training and store set up for all stores.
- Created a base system for the company, when hiring, ordering phones, keeping track of GP, commission structure and scheduling.
- Developed a better understanding of leadership, accounting and inventory levels.
Store Manager
MS Wireless Cricket Wireless Dealer
09.2008 - 09.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Proved the ability to multitask, handle and resolve customer issues.
- · Increased knowledge on cell phone services like features and repair services, flashing and unlocking.
- Moved to San Antonio, TX for 1 year to provide sales training and sales support to 4 new locations the company opened.
Sales Representative
Prepaid Zone - Cricket Wireless Dealer
07.2007 - 08.2008
- Learned to proactively review customers accounts to upsell and convert every payment into a sale.
- Achieved #1 sales performer for Q4 in 2007.
- Delivered exceptional customer service to drive repeat business and referrals.
- Earned sales manager position in January 2008.
Education
High School Diploma -
Jersey Village High School
Houston, TX06-2007
Skills
- Accounting oversight
- Performance reporting
- Strategic planning
- Schedule coordination
- Inventory ordering
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Market Manager
AM PCS Inc Metro by T-Mobile Authorized Retailer
10.2014 - Current
District Manager
DeMayo Cellular Inc Cricket Wireless Dealer
08.2011 - 09.2014
Store Manager
MS Wireless Cricket Wireless Dealer
09.2008 - 09.2011
Sales Representative
Prepaid Zone - Cricket Wireless Dealer
07.2007 - 08.2008
High School Diploma -
Jersey Village High School
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