Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Serigne M. Diop

Serigne M. Diop

CINCINNATI

Summary

Skilled Machine Operator with background in manufacturing environments. Demonstrated ability to operate, troubleshoot and maintain complex machinery for optimal performance. Strong safety record alongside capability to work effectively in team-oriented settings. Previous roles have resulted in improved production efficiency due to proactive problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistance Machine Operator

Pratt Industries
Hebron
04.2024 - 04.2025
  • Operating a digital printing machine to print customized boxing for companies such as P&G, Boxup, and Clorox.
  • Specialized in quality assurance for startup companies through Boxup, as well as major brands such as Pampers, Colgate, and Old Spice with P&G.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Performed basic troubleshooting on equipment or systems to resolve minor technical issues quickly and effectively.
  • Demonstrated strong attention-to-detail when performing quality assurance tests after completing a job.
  • Reviewed work orders prior to starting a job in order to assess necessary materials or resources needed for completion.
  • Monitored inventory levels and ordered parts as needed to keep machines running efficiently.

Package Handler

FedEx
Independence
04.2023 - 04.2025
  • Loaded and organized packages efficiently into trailers for timely shipment processing.
  • Maintained quality assurance while handling various package weights and materials.
  • Assisted in training new employees on package handling processes.
  • Labeled parcels accurately according to company guidelines.

Manufacturing Technician

Mitsubishi Electric
Mason
07.2023 - 02.2024
  • Assembled starters and alternators with precision, maintaining high-quality standards.
  • Conducted routine inspections to uphold production and safety guidelines.
  • Collaborated with team members to achieve daily production goals.
  • Ensured compliance with all safety regulations while operating machinery.
  • Conducted quality checks on finished products to ensure accuracy.

Wheelchair Service Specialist

Prospect Airport Services
Hebron
12.2021 - 04.2023
  • Provided reliable assistance to passengers requiring mobility support across airport terminals.
  • Safely transported 15 to 20 passengers per shift, ensuring timely connections and accessibility.
  • Assisted in resolving passenger complaints by utilizing problem-solving skills.

Education

High School Diploma -

Withrow University High School
Cincinnati, OH
05-2023

Skills

  • Hardware
  • Installing, configuring, and maintaining computer equipment and software for end users
  • Diagnosing and resolving hardware and software issues with proper documentation
  • Software fundamentals
  • Windows 10, 11
  • Fundamental understanding of networking principles (LAN/WAN, TCP/IP)
  • Production monitoring
  • Problem solving
  • Quality assurance
  • Inventory management
  • Customer service
  • Equipment maintenance
  • Power and hand tools
  • Computer skills
  • Start up procedures
  • Teamwork and collaboration
  • Assembly and production
  • Machinery cleaning
  • Attention to detail
  • Manufacturing experience
  • Basic
  • Shipping and labeling
  • walkie forklift and pallet jack operation
  • Precision measurement

Certification

  • Per Scholar - 13-week hands-on technical training program covering IT support, hardware/software troubleshooting, customer service/ problem-solving, cybersecurity and networking fundamentals
  • CompTIA A+ Certification – Expected graduation July 2025
  • IT Support Training Completion Certificate – Expected graduation 2025
  • Cisco Computer Hardware Basics Certification – 2024
  • Cisco Operating Systems Basics Certification – 2024

Languages

ENGLISH AND WOLOF

Timeline

Assistance Machine Operator

Pratt Industries
04.2024 - 04.2025

Manufacturing Technician

Mitsubishi Electric
07.2023 - 02.2024

Package Handler

FedEx
04.2023 - 04.2025

Wheelchair Service Specialist

Prospect Airport Services
12.2021 - 04.2023

High School Diploma -

Withrow University High School
Serigne M. Diop