Serigne Thioune
Dallas,TX
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
18
18
years of professional experience
Work History
Radiology Clerk
Texas Health Presbyterian Hospital Dallas
Dallas, TX
09.2024 - Current
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic image's
- Processed, labeled, and organized diagnostic images to match with patient records.
- Reduced wait times for patients by promptly preparing examination rooms and ensuring necessary equipment was available.
- Ensured timely delivery of reports to physicians, contributing to quicker diagnoses and treatment plans for patients.
- Managed patient flow within the radiology department by coordinating appointment bookings, walk-ins, and emergency cases to ensure timely service delivery.
- Uploaded and burned images onto discs.
Medical Practice Assistant / PFA Representative
Parkland Hospital
Dallas, TX
01.2020 - Current
- Proficiently performs patient service activities in coordination with clinical team, including but not limited to: Greets patients and families making them feel welcome and wanted
- Assists patients and families with directions, inquiries and information as requested
- Stays cognizant of clinical area needs to facilitate patient care and flow
- Checks the patient into the clinic, correctly identifies patient prior to performing tasks.
PAS Intake Specialist
UT Southwestern Medical Center
01.2022 - 05.2024
- Interviews patients and or physicians office to obtain medical record history and patient demographic information and documents in EPIC and electronic systems
- Ensures all exams are scheduled with proper clinical indicators and coding nomenclature
- Schedules patient care procedures accurately, procedures, exam, area or physician referral location time of procedure
- Balances exams with with patient / customer time request and provider availability
- Coordinates with physicians office and or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits
- Maintains department productivity standards and performs other duties as assigned
- Documents pertinent information and efforts in computer system based upon department documentation standards.
Access Services
West side federation
New York, NY
09.2016 - 01.2020
- Update patient's demographics
- Registration and Admin
- Categorize patient's records
- Collect payments and Co-pays
- Check and Discharge patients
- Inbound and outbound calls
- Schedule and attaches labs ordered.
Medicine Technician
Brookhaven Senior Living
Memphis, TX
08.2007 - 09.2016
- Improved patient care by accurately preparing and dispensing medications in a timely manner.
- Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
- Maintained strong working relationships with pharmaceutical representatives, resulting in favorable pricing and consistent supply availability.
Certified Nursing Assistant
Carriage Court Senior Living
Memphis, TN
05.2009 - 09.2016
- Screened patients and record their medical history
- Scheduled patients appointments
- Assist physicians with examinations
- Administer medications accurately and efficiently to patients under my care
- Performs administrative and clinical tasks to keep the facilities of health running smoothly.
Education
High School Diploma -
Norman Thomas HS
New York, NY06-2006
Skills
- Medical terminology knowledge
- Patient Registration & HIPAA Compliance
- Appointment Scheduling & Referral Processing
- Insurance Verification & Payment Collection
- Medical Charting & Electronic Medical Records
- Inpatient Care & Outpatient Care
- Office Administration & Telephone Etiquette
- Patient Safety & Documentation
- Operations Management & Patient Scheduling
- Health Information Systems
- Epic Systems & Emergency Preparedness
Languages
English
Native or Bilingual
Arabic
Limited Working
French
Professional Working
Timeline
Radiology Clerk
Texas Health Presbyterian Hospital Dallas
09.2024 - Current
PAS Intake Specialist
UT Southwestern Medical Center
01.2022 - 05.2024
Medical Practice Assistant / PFA Representative
Parkland Hospital
01.2020 - Current
Access Services
West side federation
09.2016 - 01.2020
Certified Nursing Assistant
Carriage Court Senior Living
05.2009 - 09.2016
Medicine Technician
Brookhaven Senior Living
08.2007 - 09.2016
High School Diploma -
Norman Thomas HS