Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serina Alvarado

Corpus Christi,TX

Summary

Proactive Personal Shopper and Froster with a strong background in efficient order fulfillment and high-quality product preparation. Skilled in store layout memorization, time management, and customer satisfaction. Brings a collaborative attitude, self-motivation, and a keen eye for detail to consistently meet deadlines and exceed service expectations.

Overview

7
7
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
08.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers and coworkers from other departments to meet order requirements and service expectations.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Froster

Nothing Bundt Cakes
09.2017 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while frosting each individual bundt cake.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

BBA - Marketing

Texas A&M University Corpus Christi
Corpus Christi, TX
08.2024

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule
  • Brand Understanding
  • Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Self Motivation

Timeline

Personal Shopper

HEB Grocery Store
08.2020 - Current

Froster

Nothing Bundt Cakes
09.2017 - 08.2020

BBA - Marketing

Texas A&M University Corpus Christi
Serina Alvarado