Serina Castilllo_Friauf
Tucson
Summary
Dynamic General Manager with a proven track record at Little Caesars Pizza, excelling in operations management and team leadership. Spearheaded initiatives that boosted store traffic and profitability while implementing efficient inventory systems. Adept at problem resolution and fostering a collaborative team environment, ensuring high standards of service and client satisfaction.
Overview
10
10
years of professional experience
Work History
General Manager
Little Caesars Pizza
12.2019 - 11.2025
- Led daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored staff on efficient pizza preparation and customer service practices.
- Implemented inventory management systems to reduce waste and optimize supply chain efficiency.
- Developed promotional strategies that increased store traffic and enhanced customer engagement.
- Analyzed sales data to identify trends, guiding decision-making for staffing and inventory needs.
- Oversaw financial performance, managing budgets to achieve profitability targets consistently.
- Developed and implemented strategies to increase sales and profitability.
Caregiver
Baeuerlen Family
10.2015 - 05.2019
- Provided compassionate care and support to clients, enhancing overall well-being and comfort.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
- Monitored client health conditions, reporting changes to medical staff for timely interventions.
- Trained new caregivers on best practices for client care and safety protocols, ensuring quality service delivery.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
High School Diploma -
Santa Rita HS
Tucson, AZSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Team leadership
Timeline
General Manager
Little Caesars Pizza
12.2019 - 11.2025
Caregiver
Baeuerlen Family
10.2015 - 05.2019
High School Diploma -
Santa Rita HS