Serina Clark
Albuquerque
Summary
Recent graduate with foundational knowledge in Psychology/Communications and practical experience gained through academic projects and internships. Demonstrates effective collaboration within teams, strong problem-solving skills, and efficient time management. Committed to launching a career and contributing meaningfully, driven by a dedication to excellence and continuous growth. Prepared to leverage skills and insights to make a positive impact in a dynamic work environment.
Overview
9
9
years of professional experience
Work History
OFFICE MANAGER
WETT Transports LLC
Albuquerque, NM
01.2025 - Current
- Streamlined office functions, focusing on efficiency improvements and cost-saving measures.
- Optimized document management by implementing an innovative filing system, significantly reducing retrieval time.
- Addressed and resolved scheduling conflicts to maintain uninterrupted daily operations.
- Managed payroll processing duties to maintain employee satisfaction and compliance with regulations.
HUMAN RESOURCES SPECIALIST
Target
Austin, TX
04.2022 - 08.2024
- Managed employee relations, enhancing team collaboration and reducing conflicts
- Developed training programs, boosting staff productivity and engagement significantly
- Streamlined recruitment processes, improving hiring efficiency and candidate quality
- Implemented HR policies, ensuring compliance and reducing legal risks
- Analyzed workforce data, providing insights that informed strategic HR decisions
- Coordinated with department managers to implement performance review frameworks, fostering transparent feedback channels and career development opportunities
SENIOR PROCESSING TECH/ RECEPTIONIST
CSL Plasma
Albuquerque, NM
10.2017 - 06.2021
- Managed plasma processing, ensuring compliance and efficiency, enhancing team coordination
- Streamlined reception operations, improving client satisfaction and reducing wait times
- Implemented quality checks, resulting in improved product safety and regulatory adherence
- Facilitated communication between departments, boosting collaboration and operational flow
STERILE PROCESSING CLINICAL INTERNSHIP
Lovelace Medical Center
Albuquerque, NM
01.2017 - 06.2017
- Maintained strict adherence to sterilization protocols and infection control standards while processing surgical instruments, ensuring patient safety and regulatory compliance
- Documented and tracked instrument inventory through specialized tracking systems, optimizing availability for surgical procedures and reducing delays
- Coordinated with surgical teams to prioritize instrument processing schedules, supporting smooth workflow and timely operating room turnover
Education
Bachelor Degree - Psychology
University of New Mexico
Albuquerque, NM05.2026
Associate Degree - Psychology
Austin Community College District
Austin12.2023
Sterile Processing Technician - Allied Health Sciences
Pima Medical Institute
Albuquerque06.2017
Skills
- Customer Service (Experienced)
- Teamwork
- Operational Efficiency
- Team Coordination (Experienced)
- Time Management (Skillful)
- Microsoft Office
- Organization (Expert)
- Flexibility
- Onboarding/Training (Experienced)
- Quality Assurance
- Employee Relations (Experienced), Adaptability
- Reliability
Timeline
OFFICE MANAGER
WETT Transports LLC
01.2025 - Current
HUMAN RESOURCES SPECIALIST
Target
04.2022 - 08.2024
SENIOR PROCESSING TECH/ RECEPTIONIST
CSL Plasma
10.2017 - 06.2021
STERILE PROCESSING CLINICAL INTERNSHIP
Lovelace Medical Center
01.2017 - 06.2017
Bachelor Degree - Psychology
University of New Mexico
Associate Degree - Psychology
Austin Community College District
Sterile Processing Technician - Allied Health Sciences
Pima Medical Institute