Summary
Overview
Work History
Education
Skills
Timeline
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SERLY KHAJAVI

Santa Clarita,CALIFORNIA

Summary

Tenacious Referral Specialist with 6 years connecting clients with medical providers. Successful working with insurance companies and other medical professionals to obtain prior authorization and set up essential client appointments. Applies proactive approach to problem-solving and resourceful use of industry network.

Overview

7
7
years of professional experience

Work History

Referral Specialist

DR. JOSEPH S GHAZAL
06.2017 - Current
  • Request prior authorization for in office visit and out patient services.
  • worked with most of IPA's web to request authorization.




Medical Assistant

DR. JOSPEH S GHAZAL
06.2017 - Current
  • Request medical records from different facility.
  • Worked front desk checking in and out patients.
  • worked back office , room patients (BP AND ECG)
  • Placed on holter monitor 24/48hr and event monitors up to 30 days,
  • In office monitored patients for EECP.
  • Dr.'s medical assistant for ( LOOP RECORDER PLACEMENT & VENOUS ABLATION).
  • Worked with vector web for adding patients home remote check, AICD and pacemaker check.
  • Answer phones.

Education

North-West College - Glendale
Glendale, CA
06.2017

Skills

  • Speak fluent English, Armenian and Farsi
  • Active listening
  • Organizational skills
  • Customer service orientation
  • Problem-solving abilities
  • Team collaboration
  • Appointment Scheduling
  • Pre-Authorizations
  • Follow-Up Skills
  • Patient Confidentiality
  • Time management
  • Multi-Line Telephone Operation

Timeline

Referral Specialist

DR. JOSEPH S GHAZAL
06.2017 - Current

Medical Assistant

DR. JOSPEH S GHAZAL
06.2017 - Current

North-West College - Glendale
SERLY KHAJAVI