Serme Dedej
Bradenton,FL
Summary
Results-driven Environmental Services Supervisor with expertise in team supervision, safety compliance, and sanitation procedures. Committed to maintaining a safe environment and enhancing operational efficiency through effective scheduling and staff training.
Overview
14
14
years of professional experience
Work History
Environmental Services Supervisor
Beaumont Hospital
Troy, MI
10.2010 - 09.2022
- Supervised daily cleaning operations to ensure a safe environment for patients.
- Trained and mentored staff on proper sanitation procedures and safety protocols.
- Coordinated schedules and assignments for environmental services team members.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
Manager
McDonald's
Clinton Township, Michigan
06.2008 - 04.2010
- Managed up to sixteen employees each shift to maintain operational efficiency and support team collaboration.
- Supervised team members to uphold high-quality customer service standards, enhancing customer satisfaction.
- Trained new employees on operational procedures and safety guidelines to foster a compliant and knowledgeable workforce.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Applied Science - Medical Assistant
Macomb Community College
Clinton Township, MI12-2020
Skills
- Team supervision
- Scheduling coordination
- Time management
- Safety compliance
- Sanitation procedures
- Hazardous waste management
Languages
Albanian
Native/ Bilingual
Timeline
Environmental Services Supervisor
Beaumont Hospital
10.2010 - 09.2022
Manager
McDonald's
06.2008 - 04.2010
Associate of Applied Science - Medical Assistant
Macomb Community College