Serrah Rojas
La Palma,CA
Summary
Energetic professional who excels in customer service, fostering teamwork and collaboration, and contributes to team success through quick learning and efficient task completion. Skilled in training new hires, showcasing strong mentoring abilities, exceptional organizational skills, and attention to detail.
Overview
3
3
years of professional experience
Work History
Team Member
Whole Food Market
02.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
- Helped with special orders for customers
Store Associate
Kohl's
04.2021 - 02.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped trained new hires on the floor and on registers
Education
Bachelor of Science - Criminal Justice
Cal State University Long Beach
Long Beach, CA05.2026
Associate of Arts - Law, Public Policy, And Society
Pasadena City College
01.2024
Skills
- Customer Service
- Cash Handling
- Training and mentoring
- Cleaning
- Organizing Work Stations
- Attention to Detail
- Teamwork and Collaboration
- Flexible Schedule
- Computer Skills
Timeline
Team Member
Whole Food Market
02.2023 - Current
Store Associate
Kohl's
04.2021 - 02.2023
Bachelor of Science - Criminal Justice
Cal State University Long Beach
Associate of Arts - Law, Public Policy, And Society
Pasadena City College
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