Sergio Hernandez
Austin,TX
Summary
Lead Bartender with over 5 years of experience in high-volume and upscale hospitality environments. Expertise in bar management, enhancing guest experiences, and maintaining inventory control. Proven track record of professionalism and effective staff supervision in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Web & Software Designer
MethodThree
Austin, TX
09.2025 - Current
- Updated company website, improving user experience and engagement.
- Contributed to branding, layout design, and usability enhancements for better user interaction.
- Troubleshot technical issues and implemented updates to ensure website functionality.
Lead Event Bartender
Heyens Hospitality
Dripping Springs, TX
08.2024 - 09.2025
- Directed bar service for weddings and private events, achieving seamless guest experiences.
- Coordinated event setup, service flow, and breakdown to enhance operational efficiency.
- Supervised bartenders while enforcing alcohol compliance to maintain safety and legal standards.
Lead Bartender
Westlake Country Club
Austin, TX
06.2023 - 08.2024
- Delivered personalized service to elevate guest experiences.
- Trained bartenders on techniques and best practices, ensuring efficient inventory management.
- Designed cocktail menus tailored to member preferences and special events.
Bartender
Chili's
Austin, TX
01.2023 - 06.2023
- Executed high-volume cocktail, beer, and wine service, enhancing guest satisfaction and experience.
- Developed guest engagement strategies that encouraged repeat visits.
- Managed POS systems and cash transactions with precise accuracy, ensuring smooth service operations.
Store Manager
Cloud 9 Smoke Shops
Austin, TX
09.2022 - 01.2023
- Managed inventory, merchandising, and daily operations to maintain optimal store presentation and stock availability
- Trained staff on register management to enhance customer service and operational efficiency
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff to improve customer service skills and product knowledge.
- Oversaw inventory management and coordinated stock replenishment processes effectively.
Cavalry Scout
United States Army
Fort Hood, TX
04.2019 - 08.2022
- Demonstrated strong discipline and adaptability to changing conditions.
- Provided operational support in high-pressure team environments.
- Exhibited a robust work ethic, ensuring tasks were completed efficiently.
Skills
- POS systems
- Inventory management
- High-volume service
- Mixology and bartending
- Cocktail presentation
- Alcohol compliance
- Staff training
- Guest enhancement
Languages
Spanish
Native/ Bilingual
Timeline
Web & Software Designer
MethodThree
09.2025 - Current
Lead Event Bartender
Heyens Hospitality
08.2024 - 09.2025
Lead Bartender
Westlake Country Club
06.2023 - 08.2024
Bartender
Chili's
01.2023 - 06.2023
Store Manager
Cloud 9 Smoke Shops
09.2022 - 01.2023
Cavalry Scout
United States Army
04.2019 - 08.2022