SERVANDO GALVAN
Norcross,GA
Summary
Experienced Manager with 10+ years in labor and customer service. Self-motivated and organized, I excel in fast-paced environments, delivering exceptional results. Bilingual in Spanish and English, I connect effectively with diverse clients and foster Inclusivity. Skilled in sales and proficient in technology, I enhance operational efficiency and drive team success. Committed to achieving organizational goals and leading high-performing teams.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
13
13
years of professional experience
Work History
Manager
Howard Brothers
, USA
06.2014 - Current
- In this versatile role, I oversee sales of various products, Including large machinery and grilling appliances (Traeger, Green Egg, Weber)
- I manage employee operations and client services, serving as the sole representative for our product suppliers
- I frequently host events showcasing these products to groups of up to 50 people
- My responsibilities Include managing security, operating forklifts and heavy machinery, and overseeing departments in paint, hardware, plumbing, and landscaping
- I lead a team of 25-30 employees, create work schedules, manage Inventory, and develop sales guidelines
- I am dedicated to fostering a safe and positive work environment while supporting employees' work-life balance
Commercial and Domestic Assistant Manager
Torres Painting
01.2012 - 01.2014
- Managed daily operations and supervised staff for both commercial and domestic sectors
- Enhanced customer satisfaction by resolving issues and fostering positive client relationships
- Oversaw Inventory and supply chain processes, ensuring efficient stock management
- Monitored budgets and financial performance, implementing cost-control measures
- Ensured regulatory compliance and conducted safety audits
Education
Highschool Diploma -
Duluth Highschool
01.2012
Skills
- Visual design
- Leadership
- Coaching
- Communication
- Public speaking
- Business management
- Bilingual(Spanish)
- Staff Development
- Financial Management
- Customer Relationship Management (CRM)
- Business Planning
- Innovation management
Personal Information
A local-based business development executive with a background in lead generation and sales for marketing and advertising agencies. I am skilled in negotiation, verbal and written communication, time management, and organization. I am looking to leverage my sales and management skills to increase your company's revenue and incorporate efficient working structures.
Timeline
Manager
Howard Brothers
06.2014 - Current
Commercial and Domestic Assistant Manager
Torres Painting
01.2012 - 01.2014
Highschool Diploma -
Duluth Highschool