Summary
Overview
Work History
Education
Skills
Timeline
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Serxhio Kurti

Tirana

Summary

Proven expertise in beverage preparation and exceptional communication skills highlighted during tenure at Orzo Meal&more. Excelled in fast-paced environments, boosting customer satisfaction through efficient payment processing and personalized service. Demonstrated ability to upsell and enhance sales, ensuring bar and server areas remained pristine to optimize service delivery.

Overview

4
4
years of professional experience

Work History

Bartender

Orzo Meal&more
10.2022 - 07.2024
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.

Restaurant Server

Dy Luanet (Bellavista) - Bar Restaurant Pizzeria
04.2020 - 10.2022
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Cultivated warm relationships with regular customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Upsold high-profit items to enhance sales numbers.

Education

Bachelor of Science - Computer Science

Universiteti Bujqësor I Tiranës
Rruga Paisi Vodica 1025, Tirana, Albania

Skills

  • Payment Processing
  • Food Running
  • Beverage Preparation
  • Food Preparation

Timeline

Bartender

Orzo Meal&more
10.2022 - 07.2024

Restaurant Server

Dy Luanet (Bellavista) - Bar Restaurant Pizzeria
04.2020 - 10.2022

Bachelor of Science - Computer Science

Universiteti Bujqësor I Tiranës

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Serxhio Kurti