Set Zamorano Mendoza
Summary
Friendly and customer-focused barista with experience in high-volume café environments. Passionate about creating genuine customer connections and providing a welcoming “third place” experience for every guest. Bilingual in English and Spanish with strong communication, teamwork, and multitasking skills, committed to delivering high-quality beverages and excellent service.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Security Guard
Front Porch
01.2025 - Current
- Maintain a safe and welcoming environment for residents, staff, and visitors in a luxury retirement community.
- Provide customer service support to residents by assisting with directions, guidance, and general needs.
- Transport residents safely to appointments and scheduled activities when needed.
- Monitor property activity and report incidents or concerns to management.
- Assist residents who may become disoriented and ensure their safety.
- Document daily reports and communicate effectively with management and staff.
Barista
Safeway
San Francisco
08.2024 - 01.2026
- Provided friendly and efficient service at a high-volume licensed Starbucks location inside Safeway.
- Prepared a variety of specialty coffee drinks while maintaining consistency with Starbucks standards.
- Managed POS transactions including cash, credit, and mobile payments with accuracy.
- Maintained inventory by restocking ingredients, cups, and supplies throughout shifts.
- Followed strict food safety and sanitation guidelines to ensure a clean environment.
- Assisted with opening and closing duties including cleaning equipment and organizing the café.
Barista
Starbucks
San Bruno
10.2023 - 08.2024
- Delivered exceptional customer service in a fast-paced café environment while creating a welcoming experience for every guest.
- Prepared handcrafted beverages and food items following Starbucks recipes and quality standards.
- Operated POS systems and handled cash and card transactions accurately.
- Maintained a clean and organized workspace, including café seating areas, counters, and equipment.
- Collaborated with team members during high-volume rush periods to maintain efficient service.
- Built strong relationships with regular customers to promote a positive brand experience.
Education
John O Connell Highschool
Skills
- Customer Service & Guest Experience
- Handcrafted Beverage Preparation
- Cash Handling & POS Systems
- Fast-Paced Work Environment
- Team Collaboration
- Time Management & Reliability
- Food Safety & Sanitation Standards
- Multitasking & Attention to Detail
- Bilingual: English & Spanish
Certification
- California Food Handler Card
- Guard Card
Timeline
Security Guard
Front Porch
01.2025 - Current
Barista
Safeway
08.2024 - 01.2026
Barista
Starbucks
10.2023 - 08.2024
John O Connell Highschool