Seth Autry
Mckinney,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service at Chick-fil-A and Nothing Bundt Cakes. Proven ability to enhance customer satisfaction through effective conflict resolution and upselling techniques. Skilled in training new hires and maintaining high food safety standards, ensuring a welcoming and organized environment for all guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Camp Counselor
Stephen G. Terrell Recreation Center
Allen, USA
05.2024 - 07.2024
- Facilitated engaging group games and crafts, fostering teamwork and creativity among campers.
- Supervised daily recreational activities, ensuring a safe and enjoyable environment for children.
- Monitored safety protocols during all camp activities.
- Collaborated with staff to develop and implement weekly schedules and events, enhancing overall camp experience.
Server
Chick-fil-a
Mckinney, USA
05.2019 - 08.2019
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced restaurant.
- Accurately took customer orders and ensured timely service, contributing to efficient operations.
- Operated POS terminals to input orders and process payments, streamlining transaction workflow.
- Followed safety and sanitation protocols to ensure a safe workplace.
Server/Crafter
Nothing Bundt Cakes
McKinney, Texas
05.2018 - 08.2018
- Processed customer orders with attention to detail, ensuring accuracy and efficiency.
- Addressed customer inquiries and concerns, fostering a positive service experience.
- Maintained cleanliness and organization of dining and service areas.
- Conducted training sessions for new team members on operational procedures.
Education
High School Diploma -
Mckinney North High School
Mckinney05-2022
Skills
- Customer service
- Order processing
- Team collaboration
- Training new hires
- Cleaning procedures
- Dynamic problem solving
- Food safety protocols
- Adaptability under pressure
- Conflict resolution
- Multicultural awareness
- Point of sale (POS) system operations
- Hospitality service expertise
- Effective customer upselling
Certification
CPR/AED for Professional Rescuers
Timeline
Camp Counselor
Stephen G. Terrell Recreation Center
05.2024 - 07.2024
Server
Chick-fil-a
05.2019 - 08.2019
Server/Crafter
Nothing Bundt Cakes
05.2018 - 08.2018
High School Diploma -
Mckinney North High School