Seth Ayim
Apex,NC
Summary
Dedicated Customer Support Specialist with expertise in timely issue resolution and effective communication. Skilled in documenting customer interactions and maintaining knowledge of products and services.
Results-driven professional with a strong background in customer service and patient care. Proficient in coordinating schedules and managing front desk operations, contributing to enhanced efficiency and client satisfaction.
Overview
16
16
years of professional experience
2006
2006
years of post-secondary education
Work History
Customer Support Specialist
Everise
Apex, Nc
06.2023 - Current
- Provided timely support to customers via phone and email communication.
- Resolved customer inquiries using company knowledge base and resources.
- Documented customer interactions and feedback in support ticketing system.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
Office Assistant
Eprine Community Services
Bridgeport, CT
11.2017 - 04.2023
- Managed front desk operations and greeted visitors at Eprine Community Services.
- Coordinated scheduling and appointment management for staff and clients.
- Maintained organized filing systems for confidential client records and documentation.
Hospital Corpsman Third Class
U.S Navy
Groton, CT
04.2010 - 09.2017
- Assisted medical staff in patient care and daily operations.
- Administered first aid and basic life support to patients as needed.
- Managed medical supplies and ensured proper inventory levels.
Education
Bachelor of Science - Food And Nutrition
Lehman College
Bronx, NY 06.2022 - 11.2025
U.S Navy Hospital Corpsman School
Chicago, IL 01.2010 - 05.2010
Salvation Army Senior High School
Akim Oda, GHSkills
- Nutritional analysis
- Customer service
- Patient care
- Project management
Timeline
Customer Support Specialist
Everise
06.2023 - Current
Bachelor of Science - Food And Nutrition
Lehman College
06.2022 - 11.2025
Office Assistant
Eprine Community Services
11.2017 - 04.2023
Hospital Corpsman Third Class
U.S Navy
04.2010 - 09.2017
U.S Navy Hospital Corpsman School
01.2010 - 05.2010
Salvation Army Senior High School