Seth Borja
Rancho Santa Margarita,CA
Summary
Dynamic service professional with a proven track record at Montage, Laguna Beach LLC, showcasing exceptional time management and guest satisfaction. Expert in crafting creative cocktails and leading teams to excellence. Demonstrated growth through continuous professional development, excelling in the industry and in teamwork. Achieved remarkable service standards by blending attention to detail with a passion for service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Professional
Montage, Laguna Beach LLC
12.2022 - Current
- Displayed excellent time management skills by consistently completing tasks within service time constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on guest satisfaction.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Delivered exceptional results and service with efficiency and professionalism.
- Gathered experience in many different areas of service from hosting to the back of house, bartending and more.
Bartender
Hotel Laguna
05.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Actively sought excellence in the production and creation of high-quality alcoholic beverages with attention to detail and passion.
Bartender/Server
Tutto Fresco
07.2021 - 12.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Management
Chick-fil-A
01.2018 - 08.2021
- Empowered and led a team to work efficiently and with an emphasis on excellent service.
- Actively sought excellence in leadership through trainings and growth.
- Demonstrated proficiency in all areas from responsible cash handling to guest satisfaction.
Education
High School Diploma -
FAITH Academy
Laguna Hills08-2019
Skills
- Industry expertise
- Service orientation
- Passion and creation of creative cocktails
- Teamwork and collaboration
- Attention to detail
- Idea development and brainstorming
Certification
- BarSmarts certified.
Timeline
Bartender
Hotel Laguna
05.2024 - 10.2024
Service Professional
Montage, Laguna Beach LLC
12.2022 - Current
Bartender/Server
Tutto Fresco
07.2021 - 12.2022
Management
Chick-fil-A
01.2018 - 08.2021
- BarSmarts certified.
High School Diploma -
FAITH Academy
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