Gavin Robbins
West Jordan
Summary
Service Professional with a proven track record at Discount Tire, excelling in complaint resolution and relationship building. Recognized for enhancing customer satisfaction and operational efficiency through effective teamwork and training initiatives. Committed to professional growth, leveraging industry expertise to drive repeat business and foster a collaborative environment.
Overview
5
5
years of professional experience
Work History
Service Professional
Discount Tire
08.2023 - 12.2026
- Assisted in tire installation and rotation, ensuring safety standards were met consistently.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained cleanliness and organization of workspace, contributing to operational efficiency.
- Collaborated with team members to enhance workflow processes and improve service delivery.
- Trained new staff on company policies and procedures, fostering a collaborative environment.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
Sales Associate
Cal Ranch
11.2021 - 08.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of store promotions and product features to inform customers effectively.
- Operated point-of-sale system, ensuring accurate transaction processing and customer satisfaction.
- Collaborated with team members to organize merchandise displays, improving visual appeal.
- Stocked shelves and maintained inventory levels, contributing to operational efficiency.
- Participated in training sessions for new hires, sharing best practices and improving team performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Copper Hills High
West Jordan, UT06.2025
Skills
- Upselling strategies
- Industry expertise
- Complaint resolution
- Supply management
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Team leadership
- Relationship building
- Goal setting
Timeline
Service Professional
Discount Tire
08.2023 - 12.2026
Sales Associate
Cal Ranch
11.2021 - 08.2022
High School Diploma -
Copper Hills High