Hi, I’m
Seth Bowman
Olympia,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
years of professional experience
1
Certification
Work History
BlueTac Protection Services
Senior Operations Manager
05.2023 - Current
Job overview
- Develop systems and processes to improve operational quality and team efficiency.
- Oversee field management, volume predictions and capacity planning.
- Provide leadership for continual management and employee training initiatives.
- Manage employee-related issues encompassing labor, performance, ranking, turnover and diversity.
- Lead Pre-Assignment Training Classes for Private Armed Security Certifications.
- Oversaw staff and sub-contractor performance review assessments.
BlueTac Protection Services
Chief Operating Officer
03.2022 - 05.2023
Job overview
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Represented organization at external meetings and events to promote and build relationships with key clients.
- Managed emergency response teams to build relationships with Law Enforcement agencies.
BlueTac Protection Services
Shift Manager
12.2021 - 03.2022
Job overview
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
BlueTac Protection Services
Armed Security Officer
09.2021 - 12.2021
Job overview
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
Emerald Queen Casino
Surveillance Security Officer
03.2021 - 09.2021
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Kohl's Department Stores
Loss Prevention Supervisor
02.2018 - 12.2019
Job overview
- Trained staff on loss prevention tactics and company procedures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
Saibur Asset Protection
Loss Prevention Agent
07.2013 - 11.2014
Job overview
- Walked sales floor in all 40 Safeway stores in the Puget Sound to detect and detain shoplifters and make arrests.
- Provided accurate, real-time reports and paperwork to clients and law enforcement agencies to ensure documentation of trespass admonishments and civil restitution.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Developed and presented training programs for clients and departments within company.
- Completed loss control surveys for underwriting information and evaluation.
- Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
Education
North Mason Senior High SchoolBelfair, WA
High School Diploma
06.2006
University Overview
- Awarded Most Disciplined Musician - Music Class
- Awarded Best Actor - Drama Class
Skills
- Materials Planning and Logistics
- Process Development and Streamlining
- Strategize Business Planning
- Inspirational Leadership
- Customer Loyalty
- Strategic Vision
- Operations Management
- Goal Attainment
- Interrogation / Interviewing
Certification
- State Certified Unarmed Security Instructor
- Licensed Armed Security Officer - July 2023
Timeline
Senior Operations Manager
BlueTac Protection Services
05.2023 - Current
Chief Operating Officer
BlueTac Protection Services
03.2022 - 05.2023
Shift Manager
BlueTac Protection Services
12.2021 - 03.2022
Armed Security Officer
BlueTac Protection Services
09.2021 - 12.2021
Surveillance Security Officer
Emerald Queen Casino
03.2021 - 09.2021
Loss Prevention Supervisor
Kohl's Department Stores
02.2018 - 12.2019
Loss Prevention Agent
Saibur Asset Protection
07.2013 - 11.2014
North Mason Senior High School
High School Diploma
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