Seth Cline
LOUISA,Kentucky
Summary
Dynamic and customer-focused professional with a proven track record at Kings Daughter Medical Center, excelling in valet services. Skilled in vehicle safety and problem-solving, I consistently delivered exceptional guest experiences while efficiently managing vehicle retrieval and parking. Committed to maintaining high standards of service and fostering positive customer relationships.
Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
5
5
years of professional experience
Work History
Valet
Kings Daughter Medical Center
Ashland, KY
09.2022 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Inspected vehicles to verify condition ahead of customer returns.
- Built positive customer rapport for courteous, friendly and professional service.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Resolved customer complaints through calm, constructive communication.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Logged and documented parked vehicle details for accurate records.
- Provided punctual, polite valet services to uphold professional standards.
- Entered guest vehicle information and location in computerized valet parking system.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Escorted drivers to vehicles and helped load or carry large items.
- Parked and retrieved cars according to customer needs.
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
Pizza Maker
Giovanni
Louisa, KY
07.2022 - 08.2022
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cleaned and sanitized work areas, utensils and equipment.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Used kitchen equipment safely and reduced risk of injuries and burns.
Lumper
Southeast Unloading
Louisa, KY
05.2021 - 04.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
- Operated or tended automatic stacking, loading and packaging machines.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Education
High School Diploma -
Lawrence County Highschool
Louisa, KY05-2021
Skills
- Customer service and support
- Attention to detail
- Vehicle parking and retrieval
- Friendly and outgoing
- Guest assistance
- Standard vehicle operation
- Clean driving record
- Valid Driver's license
- Time management
- Problem-solving
- Customer communication
- Vehicle safety
- Customer service
- Team collaboration
- Valet procedures
- Physical fitness
- Loading and unloading
- Stress tolerance
- Directing traffic
- Manual and automatic driving
- Guest flow management
Timeline
Valet
Kings Daughter Medical Center
09.2022 - Current
Pizza Maker
Giovanni
07.2022 - 08.2022
Lumper
Southeast Unloading
05.2021 - 04.2022
High School Diploma -
Lawrence County Highschool