Achieved high accuracy rates in picking, packing, and shipping orders through meticulous attention to detail and adherence to established best practices.
Improved customer satisfaction ratings with prompt resolution of complaints and proactive communication on order status updates.
Enhanced workplace safety by enforcing strict adherence to company guidelines and industry regulations.
Provided training to new team members on warehouse/lab procedures, equipment operation, and safety protocols for a smooth onboarding process.
Reduced product damage during transit through careful packaging, labeling, and loading procedures.
Prepared boxes, pallets and crates for outgoing shipments.
Prioritized and rearranged tasks to meet changing demands.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Moved shipment materials to and from designated areas using hand trucks.
Monitored inventory to maintain sufficient temperatures with the Rees monitoring system.
Worked effectively with Customers to resolve shipment issues, damaged materials and shortages.