Seth Haley
SMYRNA
Summary
Detail-oriented specialist with a strong background in international logistics and fulfillment. Skilled in ensuring compliance with safety protocols and enhancing customer service. Committed to minimizing discrepancies and improving operational efficiency.
Overview
6
6
years of professional experience
Work History
International Fulfillment Specialist
Hester & Cook
Nashville, TN
07.2022 - 03.2026
- Oversaw logistics and coordination of orders, ensuring timely delivery to international customers and key account partners.
- Coordinated inventory management to ensure stock accuracy and availability for timely shipments.
- Implemented quality control measures, minimizing discrepancies in outgoing orders and improving customer satisfaction.
- Trained new team members on best practices for order fulfillment and operational procedures.
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Provided exceptional customer service to internal and external customers.
- Coordinated closely with sales representatives to ensure seamless handoff of orders from initial placement through final delivery confirmation.
- Reduced shipping errors by thoroughly checking order details against inventory records prior to dispatch.
- Printed labels, packaged boxes, and loaded into outbound containers.
Concrete Laborer
Hester & Cook
Nashville, TN
01.2026 - 03.2026
- Collaborated with team members to optimize workflow and efficiency on-site.
- Ensured adherence to safety protocols during all phases of concrete work.
- Conducted quality checks on finished products to meet project specifications.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
Sales Associate
Bang Candy
Nashville, TN
05.2023 - 05.2024
- Developed visual merchandising displays to attract customers and boost sales engagement.
- Collaborated with marketing team to execute in-store promotions, increasing foot traffic and sales volume.
- Managed inventory levels, ensuring optimal stock availability for seasonal promotions.
- Implemented upselling techniques that increased average transaction value during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Moving Coordinator
2 Men And A Truck
Nashville, TN
01.2020 - 01.2021
- Communicated effectively with clients to address concerns and provide updates throughout the moving process.
- Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
- Enhanced customer satisfaction levels by maintaining clear communication throughout the entire moving process.
Education
High School Diploma -
TLC
Murfreesboro, TN07-2018
Skills
- Operating forklifts
- Inventory counting
- Logistics analysis
- Warehouse management
- Safety practices
- Materials handling
- Documentation management
- Account managing
- Shipment receiving
- Distribution management
- International logistics
- Freight forwarding
- Proficient with [logistics software]
- Problem-solving
- Conflict resolution
- Product knowledge
- Payment processing
- Time management
- Multitasking and organization
Timeline
Concrete Laborer
Hester & Cook
01.2026 - 03.2026
Sales Associate
Bang Candy
05.2023 - 05.2024
International Fulfillment Specialist
Hester & Cook
07.2022 - 03.2026
Moving Coordinator
2 Men And A Truck
01.2020 - 01.2021
High School Diploma -
TLC