Summary
Overview
Work History
Education
Skills
Timeline
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Seth Harrell

Shawnee

Summary

I am a results-driven sales professional with a proven track record in the pet food industry, consistently surpassing sales targets, and fostering strong client relationships. With expertise in market trends, customer needs, and sales strategy, I drive revenue growth and market expansion. Known for my proactive approach, strong communication skills, and commitment to excellence, I deliver outstanding results, and contribute to team success.

Overview

7
7
years of professional experience

Work History

Sales Representative

Consolidated Packaging Group
08.2024 - Current
  • Manage full sales cycle from prospecting to close, generating over $10 million dollars in new business in 8 months.
  • Develop and maintain strong relationships with key accounts, driving customer retention and repeat business.
  • Coordinate with internal teams to ensure accurate project execution, from artwork and production timelines to logistics and delivery.

Associate Account Manager

Alphia
09.2022 - 07.2024
  • Served as the primary point of contact for brands, coordinating cross-functional teams to meet client objectives.
  • Served as project manager, coordinating people, processes, and resources to achieve customer innovation goals.
  • Developed and enhanced key customer C-level relationships, working directly with Alphia's VP of Sales and CCO to fill the pipeline and exceed volume targets, as aligned with private equity ownership.
  • Managed over $150 million in annual revenue, maintaining key account relationships, and driving consistent year-over-year growth.
  • Delivered a positive customer experience through strong communication, problem-solving, product innovation, and conflict-solving skills.

Order Management Analyst

Alphia
12.2021 - 09.2022
  • Work directly with sales, operations, and logistics teams to communicate updates, reduce errors, streamline processes, improve overall efficiency, and enhance customer relationships.
  • Strive to improve order management systems, processes, and customer experience.
  • Assist with generating and analyzing reports on production attainment, production schedules, and pacing.
  • Tracked key performance indicators (KPIs) and communicated results to internal and external stakeholders to drive operational efficiency and continuous improvement.

Customer Service Representative

Alphia
10.2020 - 12.2021
  • Strengthened customer relationships by resolving issues, and ensuring satisfaction through clear communication and problem-solving.
  • Provide technical support through management of customer accounts including managing and tracking open orders, open accounts receivable, and order to cash process.
  • Collaborated across departments to ensure a smooth and efficient order-to-cash process, supporting accuracy and timeliness.

Welder Fabricator

Wenger Manufacturing, Inc.
Sabetha
02.2018 - 10.2020
  • Apply basic welding techniques on stainless steel, aluminum, and carbon steel to complete projects such as extruders and driers used in pet food manufacturing process.
  • Work directly with blueprints, technical drawings, and specifications to determine cut and fabrication of metal.
  • Assist in optimizing work processes to improve efficiency.
  • Participate in quality assurance processes, aiming to keep defect rates minimal.
  • Collaborate with a team of experienced welders and engineers on various projects, focusing on skill development.

Education

Bachelor of Science - Environmental Science

Concordia University of Nebraska
Seward, NE
05.2018

Skills

  • Microsoft Office
  • Sage X3
  • Power BI
  • Oracle
  • Nielsen
  • Sales strategies
  • Market analysis
  • Budget management
  • Relationship management
  • Effective verbal communication
  • Effective written communication

Timeline

Sales Representative

Consolidated Packaging Group
08.2024 - Current

Associate Account Manager

Alphia
09.2022 - 07.2024

Order Management Analyst

Alphia
12.2021 - 09.2022

Customer Service Representative

Alphia
10.2020 - 12.2021

Welder Fabricator

Wenger Manufacturing, Inc.
02.2018 - 10.2020

Bachelor of Science - Environmental Science

Concordia University of Nebraska

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Seth Harrell