Seth Johnson
Columbus ,Ohio
Summary
Dynamic Project Manager with a proven track record at Universal Builders, adept at scheduling and risk assessment. Successfully delivered high-quality projects on time, fostering collaboration and enhancing customer satisfaction through effective stakeholder management. Committed to excellence and safety, consistently exceeding client expectations while maintaining a focus on quality assurance.
Overview
6
6
years of professional experience
Work History
Manager
Buffalo Wild Wings
04.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Project Manager
Universal Builders
04.2020 - 08.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Education
Post-Baccalaureate Diploma -
North Springs Charter Highschool
Atlanta, GASkills
- Project management
- Scheduling
- Risk assessment
- Stakeholder management
- Quality assurance
- Customer service
Timeline
Project Manager
Universal Builders
04.2020 - 08.2022
Manager
Buffalo Wild Wings
04.2019 - Current
Post-Baccalaureate Diploma -
North Springs Charter Highschool
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
MacKenzie McDowellMacKenzie McDowell
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Kristina OrrKristina Orr
Server/Bartender/Shift Manager at Buffalo Wild WingsServer/Bartender/Shift Manager at Buffalo Wild Wings
David ThachDavid Thach
General Manager at Buffalo Wild WingsGeneral Manager at Buffalo Wild Wings
Cindy Marie ElliottCindy Marie Elliott
New Account Screening at J.P. Morgan ChaseNew Account Screening at J.P. Morgan Chase