Seth Kellam
Fort Myers
Summary
Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through progressive and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
11
11
years of professional experience
Work History
Account Manager
Battle Marketing and Management
Fort Myers
10.2024 - Current
- Receive inbound warm leads, set appointments via b2b, b2c. Mainly dealing with Quantum Fiber.
- I have in short time rose to manage a team of 4-6 people, in specified territories to accomplish sales goals and maintain progression.
- Helping people find better solutions and save money with better service city wide.
Sales and Marketing
Viking Irrigation And Lawn
Winter Haven
01.2022 - 01.2024
- B2C setting and closing.
- Brings custom landscape ideas to life using company program (Iscape), create a custom package and price to suit clients needs and budget and put in motion proper ordering and scheduling.
- See through until completion.
Team Lead/CSR
TWO MEN AND A TRUCK
Leesburg
09.2021 - 01.2022
- Developed strategies to increase team productivity and improve customer service levels.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
Supervisor
Townsplace Suites
Leesburg
01.2021 - 08.2021
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Park Services
Island H20 Live
Kissimmee
03.2020 - 11.2020
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Supervisor
Foot Locker
Kissimmee
06.2018 - 03.2020
- Developed strategies to improve team performance and productivity.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Directed and supervised team of 15 employees in daily operations.
Cashier
Dunkin Donuts
01.2016 - 01.2018
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Wal-Mart
01.2015 - 01.2016
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
Delivery Driver
Jimmy John's
Kissimmee
01.2014 - 01.2015
- Ensured accurate completion of all paperwork associated with deliveries.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
High School Diploma -
Oxnard High School
Oxnard, CA01-2014
Skills
- Hospitality
- B2C sales
- B2B sales
- Sales Management
- Sales strategy
- Customer engagement
- Team leadership
- Effective communication
- Problem solving
- Time management
- Relationship building and management
- Teamwork and collaboration
- Marketing knowledge
- Mechanical knowledge
- Cash handling
- Supervising experience
- CRM skills
- Student Mentality
Languages
Spanish, Fluent
Timeline
Account Manager
Battle Marketing and Management
10.2024 - Current
Sales and Marketing
Viking Irrigation And Lawn
01.2022 - 01.2024
Team Lead/CSR
TWO MEN AND A TRUCK
09.2021 - 01.2022
Supervisor
Townsplace Suites
01.2021 - 08.2021
Park Services
Island H20 Live
03.2020 - 11.2020
Supervisor
Foot Locker
06.2018 - 03.2020
Cashier
Dunkin Donuts
01.2016 - 01.2018
Cashier
Wal-Mart
01.2015 - 01.2016
Delivery Driver
Jimmy John's
01.2014 - 01.2015
High School Diploma -
Oxnard High School