Proactive and customer-oriented professional with extensive experience in client relations and team leadership. Known for effective cross-functional collaboration, driving service excellence, and ensuring high client retention rates.
Work History
Client Executive
13 Years 6 Months
Verizon | 04.2011 - 10.2024
Foster and build relationships with property managers, oversee vendor sales agents, coordinate onsite marketing events and resolve customer escalations to drive customer satisfaction.
Build and maintain strong relationships to drive sales.
Serve as main point of contact for assigned accounts.
Partner with cross functional teams to handle service and installation.
Responsible for servicing and maintaining relationships with 200-300 accounts, growing the portfolio and maintaining strong healthy relationships.