Seth Mast
Detroit
Summary
I am a results driven individual with 10+ years of experience in client-facing roles, including personal training and social media management. My biggest strengths are in building strong client relationships, understanding customer needs, and delivering personalized solutions for them. Proven ability to communicate effectively with diverse audiences, and age groups, manage high-touch customer interactions, and the ability to identify opportunities for upselling and long-term customer trust and satisfaction.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Self Employed
2023.07 - Current
- Managed daily social media interactions and community engagement.
- Analyzed social media trends to inform content strategies.
- Scheduled posts and maintained a consistent content calendar.
- Monitored performance metrics to assess audience engagement levels.
- Implemented strategies to increase follower growth on social channels.
Personal Trainer
Heat Bootcamp
Austin
2017.08 - 2023.07
- Educated clients on proper exercise techniques to prevent injuries and enhance performance.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
- Instructed group fitness classes, enhancing participant engagement and motivation.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Collaborated with team members to create community outreach programs, increasing local engagement.
- Expanded customer base through word-of-mouth referrals driven by client satisfaction and results.
Education
Certified Personal Trainer -
NASM
Online2017-05
High School Diploma -
Arthur Christian School
Arthur, IL2014-05
Skills
- Community management
- Customer service
- Customer Satisfaction
- Service upselling
- Product education
- Problem solving
- Willingness to learn and grow
Timeline
Social Media Manager
Self Employed
2023.07 - Current
Personal Trainer
Heat Bootcamp
2017.08 - 2023.07
Certified Personal Trainer -
NASM
High School Diploma -
Arthur Christian School