SETH MATSON
Glendale,AZ
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. With experience in front-end (customer facing, FOH leadership, process development) and back-end (inventory, warehouse, quality control) management styles, cross company collaboration to increase transparency is a main focus.
Overview
18
18
years of professional experience
Work History
Logistics / Transport Specialist
Independent Contractor
12.2021 - Current
- Inventory management valley wide
- Dispatch efficiency management
- Operated vehicle to deliver loads as far as 200 miles daily.
Site Manager / Service Foreman
Bejac Corporation
08.2021 - 12.2021
- On-site and job specific supervision of 10 employees
- Parts and vendor coordination in remote areas for over 50 clients
- Service, maintenance, and logistics provided for state of AZ
Service Lead / Trainer
Tesla Motors
07.2017 - 08.2021
- Responsible for managing up to 125 bookings, daily
- Provided training for 10+ employees in advisory roles
- Cross company, vendor and client logistics
Lead Driver / Trainer
AAA Arizona
05.2013 - 07.2017
- Provide training for 15+ new hires
- Increased dispatch efficiency by 10% while reducing response times
- Manage and maintain fleet vehicles / inventory
Core Drill Supervisor
Connors Drilling
08.2011 - 05.2013
- Manage drill team of 2-3 people safely and proficiently
- Heavy equipment maintenance at + locations
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
General Manager / Assistant GM
Lube Management
09.2006 - 08.2011
- Manage teams of 7+ employees
- Managerial roles at 3 locations in the southwest United States
- Performed onboard training for 10+ new hires
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH03-2027
High School Diploma -
Mountain Ridge High School
Glendale, AZ05-2004
Skills
- Dispatch coordination
- Team leadership
- Mentoring
- Problem-solving
- Customer service
- Coaching techniques
References
Available upon request
Career Achievements
- Independent Contract - Recognized as efficiency leader in Phoenix market - Developing process for dispatch team for implementation.
- Tesla - Promoted to Lead Advisor within three months of hire - Nationally recognized customer service skills through survey response program.
- AAA - Leading partner in fleet safety committee. Leadership training and mentoring.
- Connors Drilling - Promoted to Drill Trainer within 6 months of hire - Top producing mentees. Safety ambassador for contracted teams.
- Lube Management - Supervisory advancement within 4 months of hire - Top 5 sales within state for consecutive periods.
Timeline
Logistics / Transport Specialist
Independent Contractor
12.2021 - Current
Site Manager / Service Foreman
Bejac Corporation
08.2021 - 12.2021
Service Lead / Trainer
Tesla Motors
07.2017 - 08.2021
Lead Driver / Trainer
AAA Arizona
05.2013 - 07.2017
Core Drill Supervisor
Connors Drilling
08.2011 - 05.2013
General Manager / Assistant GM
Lube Management
09.2006 - 08.2011
Bachelor of Science - Computer Science
Southern New Hampshire University
High School Diploma -
Mountain Ridge High School
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