Seth Neely
Phoenix,AZ
Summary
Dependable loan officer with a strong background in managing complex loan applications and customer relationships. Successfully developed a prequal specialist program, enhancing team efficiency and contributing to company goals. Skilled in financial analysis and compliance, consistently delivering quality service under pressure.
Overview
10
10
years of professional experience
Work History
Loan Officer/Loan Officer Assistant
Southwest Funding
Dallas, Texas
02.2026 - Current
- Collected income documents, credit details, and application materials for underwriting review.
- Reviewed borrower files for accuracy, compliance, and program guidelines.
- Worked with processors, underwriters, and real estate partners on file status updates.
- Prepared prequalification packages and sent complete loan files for review.
Loan Officer/ Jr Underwriter
Peoples Mortgage
Phoenix, AZ
09.2020 - 01.2026
- Examined customer loan applications, determining approvals and denials to support timely decision-making.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Assisted senior-level credit officers in evaluating complex loan applications to facilitate accurate risk assessment.
- Reviewed and edited loan agreements to ensure clarity and compliance with requirements.
- Established prequal specialist program and implemented it across the entire company.
Home Lending Advisor (Purchase)
JPMorgan Chase
Phoenix, AZ
12.2018 - 07.2020
- Recommended optimal product and rate programs aligned with customer needs, enhancing client satisfaction.
- Conducted consultative selling of first mortgage options for refinancing and home equity via telephone, ensuring tailored solutions for clients.
- Maintained deadlines while delivering exceptional customer service, fostering positive client relationships.
Home Lending Advisor
JPMorgan Chase
Phoenix, AZ
06.2017 - 12.2018
- Consulted with clients to sell first mortgages for refinance or home equity through telephone engagement
- Recommended optimal product and rate programs tailored to customer needs
- Meet required sales performance for pre-established funded loan volume goal
- Ensured compliance while building strong rapport with clients
Team Lead for Lead Generation Specialist
JPMorgan Chase
Phoenix, AZ
09.2016 - 06.2017
- Coached and motivated team to achieve and surpass targets
- Collaborated with upper management to develop innovative strategies.
- Delegated tasks to team members during manager's absence
- Managed schedules to align employee needs with coverage requirements
Lead Generation Specialist
Forum, JPMorgan Chase
Phoenix, AZ
06.2016 - 09.2016
- Consistently ranked among top 3 Agents for production
- Managed rush and escalated files to ensure timely resolution for team.
- Trained new staff on systems and processes to enhance onboarding experience.
Education
Associate of Science - Recreation Management
Scottsdale Community College
Scottsdale, AZBachelor of Science - Business Administration
Arizona Christian University
Phoenix, AZSkills
- Underwriting guidelines
- Mortgage software (Encompass) expertise
- Financial analysis aptitude
- Risk assessment
- Sales expertise
- Relationship management
- Problem solving
- Team Player
Timeline
Loan Officer/Loan Officer Assistant
Southwest Funding
02.2026 - Current
Loan Officer/ Jr Underwriter
Peoples Mortgage
09.2020 - 01.2026
Home Lending Advisor (Purchase)
JPMorgan Chase
12.2018 - 07.2020
Home Lending Advisor
JPMorgan Chase
06.2017 - 12.2018
Team Lead for Lead Generation Specialist
JPMorgan Chase
09.2016 - 06.2017
Lead Generation Specialist
Forum, JPMorgan Chase
06.2016 - 09.2016
Associate of Science - Recreation Management
Scottsdale Community College
Bachelor of Science - Business Administration
Arizona Christian University