WILBER DAVILA
RALEIGH,NC
Summary
Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred.
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
6
6
years of professional experience
Work History
Licensed Loan Officer Assistant
Academy Mortgage Corporation
05.2021 - Current
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Communicated with customers daily to request information and complete paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Guide clients from the mortgage consult forward through closing and post-closing.
- Run credit and automated underwriting.
- Handle correspondence for MLO's and provide backup service to customers in their absence.
Loan Officer Assistant
Fairway Independent Mortgage
06.2019 - 05.2021
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
- Organizes filling system, answers phones, photocopies documents and prepares correspondence and documents.
- Adhere to all federal and state compliance guidelines relative to retail mortgage lending.
- Gather and upload borrower documentation.
- Assisted with timely loan closing and funding activities with efficient management of task checklists
Bank Teller Supervisor
Peoples Bank
06.2016 - 06.2019
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Researched and resolved customer issues on personal savings, checking and line of credit accounts.
- Examined tellers' reports of daily transactions for accuracy.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Managed opening and closing for the main branch.
- Maintained confidentiality of bank records and client information.
- Examined checks for identification and endorsement.
Education
High School Diploma -
Foreign
Guatemala City10.2008
Associate of Arts - English As A Second Language
Wake Technical Community College
Raleigh, NC2016
Skills
- Underwriting Guidelines
- Loan Paperwork
- Contacting Borrowers
- Credit Analysis
- Microsoft Office
- Loan Origination/Production
- Time Management
- Customer Service
- Bilingual - Spanish/English
- FHA, USDA, Conventional and NC Housing guidelines
Additional Information
NC Mortgage Originator License
Timeline
Licensed Loan Officer Assistant
Academy Mortgage Corporation
05.2021 - Current
Loan Officer Assistant
Fairway Independent Mortgage
06.2019 - 05.2021
Bank Teller Supervisor
Peoples Bank
06.2016 - 06.2019
High School Diploma -
Foreign
Associate of Arts - English As A Second Language
Wake Technical Community College
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