Professional Summary
Overview
Work History
Education
Skills
Timeline

Seth Nitsos

Kwik Trip
117 West Lafayette Street ,WI
1
year of professional experience

Dynamic Customer Service Representative with proven expertise at Kwik Trip, excelling in problem resolution and payment processing. Recognized for enhancing customer satisfaction and fostering relationships, leading to increased repeat visits. Adept at training new staff and maintaining compliance, ensuring a seamless shopping experience for all guests.

Work History

Customer Service Representative

1 Year 3 Months
Kwik Trip | 06.2025 - 09.2026
  • Assisted guests with purchases, product questions, and fast checkout using point-of-sale systems.
  • Processed cash, card, and mobile payments accurately while balancing register transactions.
  • Resolved customer concerns promptly, ensuring positive service and repeat store visits.
  • Stocked coolers, shelves, and displays to maintain product availability and presentation.
  • Maintained clean sales floor, restrooms, and service areas throughout each shift.
  • Verified age-restricted sales compliance for tobacco, alcohol, and lottery transactions.
  • Supported team members during busy periods by prioritizing tasks and maintaining efficient workflow.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Education

Bachelor of Science - English Literature

University of Wisconsin Platteville | Platteville, WI | 09-2026
  • Sigma Pi Member

Skills

Customer service
Active listening
Critical thinking
Customer relations
Problem resolution
Relationship building
Payment processing
Client relations
Customer satisfaction measurement

Timeline

Customer Service Representative

Kwik Trip
06.2025 - 09.2026Read More

University of Wisconsin Platteville

Bachelor of Science from English Literature
Read More
Seth Nitsos