Seth Rhodus
Lexington,KY
Summary
Licensed with a Class-A CDL, adept in appliance and home theater installations, significantly enhancing customer satisfaction through meticulous adherence to safety and quality standards. Skilled in equipment operation and fostering customer relationships, demonstrated proficiency in UWO/FMS and CAD elevates operational efficiency. Motivated and self driven, able to work in a team or independent environment. Easily adaptable, and capable of learning all necessary SOPs, safety standards, and workplace requirements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Appliance/TV Repair
Geek Squad - Best Buy
Lexington, KY
10.2022 - 04.2024
- Precalled clients and verified information regarding unit(s) designated for diagnosis.
- Ordered parts associated with known issues and if need be, traveled to location to verify issues persisting and verifying part integrity.
- Took apart and repaired various appliances and TVs.
- Verified operational, sent back excess parts or parts designated for return, and uploaded detailed notes into UWO systems for documentation.
- Implemented new Best Buy/Geek Squad systems regarding sales/products/SOPs/client experience.
Appliance Installer
Geek Squad - Best Buy
Lexington, KY
07.2023 - 10.2023
- Delivered, loaded and unloaded and installed refrigerators, televisions, microwaves, dishwashers, washers, dryers, workout equipment, and more.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Lifted 250 pounds unassisted to load and unload appliances.
Home Theater Installer
Geek Squad - Best Buy
Goodyear, AZ
09.2021 - 07.2022
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Education
Diploma - Highschool
Lafayette Senior Highschool
Lexington05.2018
Skills
Performance improvement
Stocking and replenishing
Customer relationships
Equipment operation
CDL Class-A
CAD
UWO/FMS
Construction
Installation
Maintenance/Repair
Certification
Class-A CDL
Timeline
Appliance Installer
Geek Squad - Best Buy
07.2023 - 10.2023
Appliance/TV Repair
Geek Squad - Best Buy
10.2022 - 04.2024
Home Theater Installer
Geek Squad - Best Buy
09.2021 - 07.2022
Diploma - Highschool
Lafayette Senior Highschool