Seth Sharpe
Laurel,MD
Summary
Results-driven owner/operator with expertise in logistics coordination and client management. Proven ability to negotiate contracts and enhance customer relationships through effective communication and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Owner/Operator
SOS Landscaping
Laurel, MD
04.2018 - Current
- Oversaw daily operations of landscaping services for residential and commercial clients.
- Coordinated scheduling and logistics for crew assignments and optimized equipment utilization.
- Cultivated vendor relationships to ensure timely and cost-effective supplies and equipment procurement.
- Maintained tools and equipment to ensure high performance and compliance with safety standards.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Established relationships with customers through use of interpersonal, active listening, and inquiry response skills.
- Notified customers of potential late deliveries, resulting in a decrease in calls to company support line.
Maintenance Technician
Self Employed Web
Laurel, MD
03.2003 - 09.2013
- Repaired electrical systems, plumbing, and HVAC components effectively and efficiently.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Responded promptly to emergency maintenance requests to minimize downtime.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Collaborated with clients to understand maintenance requirements and address concerns.
Education
CFC Certified Universal -
Home Depot
Laurel, MD09-2007
High School Diploma -
Northwood High
Silver Spring, MD07-1986
Skills
- Logistics coordination
- Project management
- Client management
- Customer relationship management
- Staff management
- Active listening
- Negotiation skills
- Decision-making
- Time management
- Problem solving
- Problem solving
- Communication skills
- Negotiation skills
Timeline
Owner/Operator
SOS Landscaping
04.2018 - Current
Maintenance Technician
Self Employed Web
03.2003 - 09.2013
CFC Certified Universal -
Home Depot
High School Diploma -
Northwood High