Seth Spence
Petersburg,TN
Summary
Dynamic Operations and Facilities Manager with extensive experience in compliance, budget oversight, vendor management, and daily operations within regulated environments. Proven ability to manage multiple priorities while supporting leadership teams and ensuring safe, efficient operations. Strong background in operations management, public safety, and supervisory roles demonstrates sound judgment, accountability, and effective communication skills. Committed to fostering a stable, locally-based leadership position that offers long-term growth opportunities while driving continuous operational improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Eaglewood Homeowners Association
01.2023 - 12.2025
- Directed daily operations for a large residential community, ensuring compliance with governing documents, policies, and regulations.
- Prepared, monitored, and reported on annual operating and capital budgets; provided financial updates to the Board of Directors.
- Managed vendor relationships including maintenance, landscaping, construction, and service contracts.
- Served as primary liaison between homeowners, contractors, and the Board.
- Oversaw maintenance of common areas and infrastructure, implementing preventative maintenance practices.
- Supported Board governance through meeting preparation, documentation, and follow-up.
- Developed and enforced operational policies to improve efficiency, safety, and property value protection.
- Ensured compliance with safety standards and emergency preparedness requirements.
- Position Summary: The Operations Manager is responsible for overseeing the daily operations of the Eaglewood Homeowners Association, ensuring the community runs smoothly and efficiently. This role involves managing administrative tasks, coordinating maintenance and service contracts, and fostering positive relationships among residents and the Board of Directors.
- Key Responsibilities: Community Management: Oversee the daily operations of the HOA, ensuring compliance with governing documents and local regulations.
- Financial Management: Prepare and manage the annual budget, monitor expenses, and provide financial reports to the Board of Directors.
- Vendor Relations: Coordinate with contractors and service providers for maintenance, landscaping, and other community services.
- Resident Engagement: Act as the primary point of contact for homeowners, addressing concerns and fostering a sense of community through events and communication.
- Maintenance Oversight: Ensure the proper maintenance of common areas, amenities, and facilities, implementing preventive maintenance programs as needed.
- Board Support: Assist the Board of Directors with meeting preparation, agenda creation, and follow-up on action items.
- Policy Development: Develop and enforce policies and procedures to enhance community living and maintain property values.
- Compliance and Safety: Ensure compliance with local, state, and federal regulations, including safety standards and emergency procedures.
State Trooper
Alaska State Troopers
07.2021 - 05.2022
- Conducted patrol operations focused on public safety, traffic enforcement, and incident response.
- Investigated accidents and criminal activity; collected and preserved evidence.
- Prepared detailed reports and case documentation.
- Coordinated with emergency services during critical incidents.
- Recognized as Honor Graduate, Alaska State Trooper Academy.
- Patrolled to prevent and detect roadway crimes; enforced traffic laws and directed traffic during emergencies.
- Conducted comprehensive searches for controlled substances and contraband.
- Responded to accidents and criminal activities, coordinating with additional support as needed.
- Collected and preserved evidence at crime scenes; drafted detailed reports of activities and arrests.
- Awarded Honor Graduate from the Alaska State Trooper Academy.
Deputy Sheriff
Comal County Sheriff's Office
06.2016 - 06.2020
- Patrolled assigned areas to enforce laws and identify safety concerns.
- Conducted investigations, interviews, and evidence collection.
- Responded to emergencies requiring sound judgment and communication.
- Assisted in training and mentoring new deputies.
- Received commendation for effective crime scene response.
- Patrolled designated areas to identify safety issues and conducted investigations.
- Gathered evidence and conducted interviews to assist in solving crimes.
- Improved processing times for criminal investigations and educated new deputies on safety protocols.
- Received commendation for timely crime scene response and evidence preservation.
Train Crew Member
Union Pacific Railroad Co
07.2014 - 04.2017
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
Senior Store Manager
General Nutrition Center
03.2003 - 07.2014
- Managed operations across multiple retail locations including staffing, scheduling, and inventory.
- Trained and supervised employees, improving performance and retention.
- Increased revenue through improved operational practices.
- Reduced inventory shrinkage and improved compliance.
- Recognized for strong leadership and consistent performance.
- Managed client relations, training, inventory control, and employee supervision across five store locations.
- Oversaw operations, enhancing customer retention and brand experience.
- Achieved recognition for top performance in multivitamin sales and significantly reduced inventory shrinkage.
Education
Certification - Law Enforcement
Lone Star College
Conroe, TX12-2012
Some College (No Degree) -
Lone Star College
The Woodlands, TXSkills
- Client Relations and Staff Performance Evaluation
- Landscape maintenance
- Trash removal
- Management
- Hand tools
- Contract management
- Leadership
- Payroll Administration
- Contract Comprehension and Policy Development
- Budgeting
- Facilities maintenance
- Customer complaint resolution
Certification
Driver's License
Languages
English
Timeline
Operations Manager
Eaglewood Homeowners Association
01.2023 - 12.2025
State Trooper
Alaska State Troopers
07.2021 - 05.2022
Deputy Sheriff
Comal County Sheriff's Office
06.2016 - 06.2020
Train Crew Member
Union Pacific Railroad Co
07.2014 - 04.2017
Senior Store Manager
General Nutrition Center
03.2003 - 07.2014
Certification - Law Enforcement
Lone Star College
Some College (No Degree) -
Lone Star College
ALET 2102 Honor Graduate Alaska State Trooper Academy
Received ALET 2102 Honor Graduate while attended the Alaska State Trooper Academy in Sitka Alaska.