Seth Stewart
Orem,UT
Summary
Dynamic Member Experience Manager with a proven track record at EOS Fitness, excelling in customer service and operational excellence. Skilled in problem-solving and performance evaluation, I foster strong team relationships and drive departmental growth. Fluent in Spanish, I effectively communicate and support diverse customer needs while maintaining high standards.
Overview
7
7
years of professional experience
Work History
Member Experience Manager/Customer Service Associate
EOS Fitness
Orem / South Jordan , USA
01.2025 - Current
- Focused on achieving business goals through operational excellence and outstanding customer service.
- Skilled in building strong relationships with team members to effectively delegate tasks and support team success.
- Focused on maintaining cleanliness and creating a well-organized, high-standard department environment.
- Collaborated with cross-functional teams to support department growth and foster a strong team-oriented environment.
Assistant Night Manager
1% Fitness
Lehi, Utah
12.2021 - 07.2024
- Conducted regular inspections of equipment and facilities to ensure they meet health code requirements.
- Trained new employees on proper sanitation, safety, and customer service procedures.
- Developed and implemented food safety protocols to ensure compliance with health regulations.
- Provided guidance and direction to staff members regarding operational procedures.
CSR/ IT Support
FMG Suite
Orem, USA
10.2020 - 04.2021
- Provided guidance on product features and benefits as well as troubleshooting techniques.
- Tested browser compatibility of the website across multiple browsers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
Service Associate
Doterra Essential Oils
Pleasant Grove, UTAH
10.2018 - 09.2020
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Answered incoming calls promptly, courteously, and professionally.
- Handled returns and exchanges according to company policy.
- Processed customer transactions in an efficient and accurate manner.
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT01-2024
High School Diploma -
Del Sol High School
Las Vegas, NV05-2014
Timeline
Member Experience Manager/Customer Service Associate
EOS Fitness
01.2025 - Current
Assistant Night Manager
1% Fitness
12.2021 - 07.2024
CSR/ IT Support
FMG Suite
10.2020 - 04.2021
Service Associate
Doterra Essential Oils
10.2018 - 09.2020
Bachelor of Science - Software Engineering
Western Governors University
High School Diploma -
Del Sol High School
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