Seth Strout
Jenison,MI
Summary
Highly-motivated Human Resources Assistant with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Goodwill Industries of Greater Grand Rapids
Grand Rapids, MI
01.2024 - Current
- Provide recommendations, guidance and support to managers on employee relations issues.
- Implement corrective actions as needed based on investigation findings.
- Respond to unemployment claims.
- Handle all attendance related questions/inquiries.
Assistant Manager
Jimmy John's
Grandville, MI
02.2023 - 01.2024
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Training Manager
Jimmy Johns
Grandville, MI
06.2022 - 02.2023
- Conducted assessments to determine skill gaps of existing personnel.
- Monitored progress of trainees through feedback from managers and supervisors.
- Identified areas of improvement in existing training methods and procedures.
- Analyzed training needs to develop new programs or modify and improve existing.
General Manager
Jimmy Johns
Grandville, MI
09.2021 - 06.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
Assistant Manager
Jimmy John's
Grandville, MI
03.2020 - 09.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
Education
BBA - Human Resource Management
Grand Valley State University
Allendale, MI12.2024
High School Diploma -
Jenison High School
Jenison, MI05.2018
Skills
- Employee Relations
- HR policies
- Unemployment
- Training and Development
- Conflict Management
- Termination Procedures
- Investigations
- Microsoft Office
Certification
- SHRM-CP (Exp. 12/31/2027)
Timeline
Human Resources Assistant
Goodwill Industries of Greater Grand Rapids
01.2024 - Current
Assistant Manager
Jimmy John's
02.2023 - 01.2024
Training Manager
Jimmy Johns
06.2022 - 02.2023
General Manager
Jimmy Johns
09.2021 - 06.2022
Assistant Manager
Jimmy John's
03.2020 - 09.2021
BBA - Human Resource Management
Grand Valley State University
High School Diploma -
Jenison High School
- SHRM-CP (Exp. 12/31/2027)
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