Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Taylor

Pleasant Grove

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Retail Service Specialist

O'Reilly Auto Parts
07.2023 - Current
  • Attended to customer complaints and processed product return or replacement requests.
  • Run OBD II scans to find engine codes to accurately identify customer vehicle issues to offer solutions to fix.
  • Put away stock from daily order, and keep shelves organized and presentable.
  • Processed customer payments, generated bills, and filled out warranty cards.
  • Assisted customers in making informed purchase choices and selecting products.
  • Handle store closing procedures, such as counting cash in safe, setting alarm and locking store up at end of day.

Assistant Dispatcher

NAPA Auto Parts - Genuine Parts
02.2023 - 03.2023
  • Dispatched delivery drivers to repair shops.
  • Delivered parts to wholesale customers.
  • Put away parts from stock order in organized fashion.
  • Drove store to store for stock transfer orders.

Parts Counter Sales Person

Brent Brown Toyota
04.2020 - 12.2022
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Marked and stored parts according to prearranged system in stockroom.
  • Navigate parts catalogue to find, identify and order correct parts for customers.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Receive stock daily stock orders, check discrepancies on manifest.
  • Ordered parts for technicians, customers, and repair shops.
  • Consult with Service writers to find out exactly what parts are needed and when.
  • Help out with annual inventory.

Lot Technician

National Buick GMC
09.2019 - 03.2020
  • Washed and detailed cars for lot or sold units.
  • kept lot neat, organized and presentable.


General Laborer

Cutting Edge Excavating
05.2019 - 08.2019
  • Prepared Job sites for concrete, sidewalk, driveways, garages etc.
  • Dug ditches, trenches using shovels and equipment meeting grade specifications.
  • Directed traffic around road construction sites to promote worker and driver safety.
  • Put down concrete blankets over site to protect concrete.

Parts Counter Sales Person

Brent Brown Toyota
04.2014 - 08.2018
  • Looked up parts in catalogue for customers and technicians and provided price and availability.
  • Delivered service for walk in customers, incoming phone calls.
  • Assisted customers, such as responding to complaints and updated them about backordered parts.
  • Navigated parts catalogue, to identify correct parts for customers.
  • Managed shipping to wholesale customers outside of store's delivery area.
  • Delivered parts to wholesale customers.
  • Collected payment for invoices upon delivery to repair shops.


Education

GED -

Utah State Board of Education
Salt Lake City
04-2025

Skills

  • POS system operation
  • Good communication skills
  • Cash handling accuracy
  • Sales proficiency
  • Typing
  • Adaptive learning
  • Inventory monitoring
  • Customer service
  • Telephone etiquette

Timeline

Retail Service Specialist

O'Reilly Auto Parts
07.2023 - Current

Assistant Dispatcher

NAPA Auto Parts - Genuine Parts
02.2023 - 03.2023

Parts Counter Sales Person

Brent Brown Toyota
04.2020 - 12.2022

Lot Technician

National Buick GMC
09.2019 - 03.2020

General Laborer

Cutting Edge Excavating
05.2019 - 08.2019

Parts Counter Sales Person

Brent Brown Toyota
04.2014 - 08.2018

GED -

Utah State Board of Education

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