Summary
Overview
Work History
Education
Skills
Timeline
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Seth Wallace

Muskogee,OK

Summary

Detail-oriented with strong customer service skills, committed to ensuring customer well-being and satisfaction. Demonstrates excellent time management abilities and a meticulous approach to maintaining cleanliness in all tasks. Acknowledged for empathetic interactions that foster positive client relationships.

Overview

2
2
years of professional experience

Work History

Host

Bricktown Brewery
11.2023 - 02.2024
  • Greeted guests upon arrival, and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided customers with accurate wait times, and monitored the waiting list.
  • Managed the dining room layout to maximize the efficiency of staff members.
  • Maintained the cleanliness of the lobby area, including wiping down tables and chairs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Cashier

Chicken Express
08.2022 - 03.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts, as requested by customers.
  • Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures, and customer service.

Education

Some College (No Degree) - Informational Technology

Indian Capital Technology Center
Muskogee, OK
12-2025

High School Diploma -

Muskogee High School
Muskogee, OK
05-2023

Skills

  • Team Collaboration
  • Customer Service
  • Food allergy awareness
  • POS Software
  • Payment Processing
  • Patience and Empathy
  • Cleanliness Maintenance
  • Greeting guests
  • Computer software and hardware experience

Timeline

Host

Bricktown Brewery
11.2023 - 02.2024

Cashier

Chicken Express
08.2022 - 03.2023

Some College (No Degree) - Informational Technology

Indian Capital Technology Center

High School Diploma -

Muskogee High School

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Seth Wallace