Seth Wheeler
Prescott,AZ
Summary
Dynamic and dedicated professional with a strong background in customer service within the airline industry, adept at managing customer interactions, handling flight logistics, and ensuring a seamless travel experience. Currently pursuing a degree in Advertising and Marketing, bringing a unique blend of customer-focused skills and strategic communication expertise.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Park Plaza Liquor and Deli
Prescott , AZ
2024.05 - Current
- Delivered food orders promptly and accurately to guests tables.
- Organized take-out orders for customers who requested them.
Customer Service Representative
SkyWest Airlines
Prescott , AZ
2022.01 - Current
- Managed customer check-ins, provided assistance with flight itineraries, and facilitated passenger boarding at the gate area.
- Prepared the aircraft for departure by conducting cleaning procedures, securing necessary equipment, and loading passenger baggage.
Customer Service Representative
Recreational Equipment Inc.
Phoenix , AZ
2021.09 - 2022.09
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Associate of Science - Online Marketing
Yavapai College
Prescott, AZ2026-12
Bachelor of Science - Advertising
Grand Canyon University
Phoenix, AZSkills
- Customer Service
- Time management proficiency
- Problem-Solving
- Adobe proficient
- Multitasking
- photography
Affiliations
- Head social media manager for 1 year at the collective a young adult college group. Directed photoshoots for merchandise and events, edited and posted photos on a weekly schedule to build Instagram to 1500 followers.
- Self taught adobe products including photoshop, illustrator, and lightroom.
- Ran my own vintage clothing Instagram and sold at events and through clothing apps.
Timeline
Food Service Worker
Park Plaza Liquor and Deli
2024.05 - Current
Customer Service Representative
SkyWest Airlines
2022.01 - Current
Customer Service Representative
Recreational Equipment Inc.
2021.09 - 2022.09
Associate of Science - Online Marketing
Yavapai College
Bachelor of Science - Advertising
Grand Canyon University
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